why are my stubhub tickets not available yet

Hey this was just happening to me as well. Press question mark to learn the rest of the keyboard shortcuts. @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. My court date listed on the ticket says 9/19. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. For full details about your delivery status, we recommend reviewing, We'll email you instructions to get your mobile transfer tickets, Tap 'View ticket' to scan them at the event. Sometimes season ticket holders for the venue have access. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This timeframe can range from 24, 48, or even 72 hours. Do I need to verify my email address to access tickets? For mailed tickets, the ticket barcode will not appear until those tickets have been printed and mailed to you. Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. Select your seats Provide account and payment information Probably way understaffed at the moment. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). Some teams, venues, or artists put delivery delayson tickets issued to original buyers. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. Prices are set by sellers and may be above face value. Please try again." Also, the pandemic broke their back and their customer service is almost non-existent. The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek Danielle is the author of this solution article. Did you find it helpful? You are buying tickets from a third party; StubHub is not the ticket seller. Which unfortunately means replacements are sometimes not possible. Sorry we couldn't be helpful. Don't show them on your phone. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. No. Sometimes season ticket holders for the venue have access. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. Make sure you signed in with the right account. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. Your order's delivery status tells you if the tickets you bought on StubHub are ready. Sorting by date helps you discover events,. A place to discuss and share all matters concerning singer, Lana Del Rey. All Rights Reserved. Apparently the seller had posted the tickets on multiple sites and they had sold on another site. Sellers also receive some benefits from this FanProtect Guarantee. The event is tonight. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. Stubhub doesn't guarantee anything. StubHub is an eBay company that began selling and reselling event tickets in 2000. What happens if events are postponed or rescheduled? Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Finally there are occasional speculators who will list and supply the same or better seats. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. How can I access my contacts? Help us improve this article with your feedback. Do I need to print these tickets? Yes No. Remember, you need to print these tickets. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. We are changing the way you register and sign-in to the StubHub Community. Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. We are changing the way you register and sign-in to the StubHub Community. If you can't deliver the tickets you sold on StubHub, you need to tell us. Please try again." The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. You will enter your community username and new password and done! A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. Customer service all the way to your seat, 2000-2022 StubHub. Some fans had sticker shock when tickets . I dont want all this stress right now! If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Lindsay is the author of this solution article. Press question mark to learn the rest of the keyboard shortcuts. Why are my credit card details necessary? If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). Press J to jump to the feed. Create an account to follow your favorite communities and start taking part in conversations. This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. Kasper is not the only fan who. I never received an email. No. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. Reddit and its partners use cookies and similar technologies to provide you with a better experience. What happens if events are postponed or rescheduled? User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. But it isn't always that easy. Tap on a row with the green ticket icon. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. If you have the PDF file, you can relist them and upload the tickets. You see that, so you jump in and try to buy these good tickets. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. [deleted] 4 yr. ago If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at [email protected] or 314-345-9000. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? I am in the same boat here what ended up happeneing to you? Ticket sellers on StubHub get to set their own prices. You will enter your community username and new password and done! If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. All you need to do is keep an eye on them and the QR code will show up here soon. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. Yes About 3 business days before the event. No. If you buy you are covered by Stubhub fan promise. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). It's the real deal Buying tickets on StubHub guarantees you a. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. In order to sell tickets on StubHub, you need to: Create a StubHub account. Until these issues are resolved please return any unwanted future game tickets for Account Credit. I found two separate listings for tickets in the same section and row. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. You'll pick up your tickets on event day. I check the L.A. Superior court site daily and the ticket is still not in the system. I am having the same issue. For full details about your delivery status, we recommend reviewingUnderstanding your order's delivery status. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. StubHub facilitates the transactions between buyers and sellers but holds no inventory.. Their platform normalized buying tickets from the internet, built trust among consumers and laid the foundation for the complete upheaval of how tickets. Customer service all the way to your seat, 2000-2022 StubHub. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. . Check both the 'Open' and 'Completed' tabs to see if your tickets sold. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? I bought tickets to tonight's MLB All Star game a few days ago. You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? Thanks. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. Event is September 26. Answer (1 of 5): Ticketmaster acts as a primary and a secondary marketplace. Will my seats be side by side? Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. Use of this website signifies your agreement to our, / Understanding your order's delivery status. Customer service all the way to your seat, 2000-2022 StubHub. Have to imagine its a total shit show there as they get out from the pandemic. Yes In most cases, venues are now not releasing tickets until 24 hours prior to the event. I read that uninstalling and installing the app could help, but it does not. After the switch, you will enter the email address you use to access the community in order to reset your password. Some teams, venues, or artists put delivery delays. Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. Did you find it helpful? Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. No matter how you get them, we'll email you when they're ready. But, no need to worry on that actually as you do have the tickets! We are changing the way you register and sign-in to the StubHub Community. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket On stub hub, I got screwed. Select the game to which you want to buy tickets. If so, wait a few minutes. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. on tickets issued to original buyers. If you have replacement tickets to offer, list the ones you have. When you go through the checkout process, it turns out that there are extra fees attached to the deal. Hey jbsmith! Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. StubHub is the OG of ticket resale. Sorry we couldn't be helpful. 1. Stubhub has had some serious software glitches the past few months. Help us improve this article with your feedback. You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. You will enter your community username and new password and done! Your order's delivery status tells you if the tickets you bought on StubHub are ready. se Google Chrome for a smoother experience. selling tickets that arent available yet. How you get your tickets depends on the kind you bought. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. All Rights Reserved. I'm not sure what I need to do if I can't pay it by the court date. and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. If not, tap on the team name filter to change. What are "Email Delivery" and "Instant Download" tickets? This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. Ticket Listing Information 9. I linked my Astros ticket account and MLB account in the past. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. You will enter your community username and new password and done! Tickets for these new dates will go on sale March 3 at 10 am local time . MLB is partnered up with Stubhubs and is fully integrated with them. The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. Don't show them on your phone. When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. Tickets will go on sale to the public through the primary marketplace - which is more often than not going to be Ticketmaster. Use of this website signifies your agreement to our. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. After the switch, you will enter the email address you use to access the community in order to reset your password. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. Their customer service number is 866-788-2482. Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). Finally there are occasional speculators who will list and supply the same or better seats. If I purchase both sets, will the seats be together? We'll pay you through your payment method if your tickets sell. In most cases, tickets arent issued until 24 hours before the event. There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. Yes . Create an account to follow your favorite communities and start taking part in conversations. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! Hey @Ckwade123. Thanks. I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. they have until November 3rd to deliver, and the show is on the 4th. All Rights Reserved. All Rights Reserved. After the switch, you will enter the email address you use to access the community in order to reset your password. Find or create the event you selling the tickets for. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. I have the same issuesee photo. Id guess brokers who have confidence theyll get tickets. Ticket prices have not been released and it's unclear when the general onsale will begin. Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. Thanks for any help. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. (Game is day after tomorrow). As long as you claimed the tickets in your App, you'll be good to go. They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. Matches as you claimed the tickets if they 're not ready yet the. N'T own any inventory ourselves so many people and not getting a ticket because of something like would... March 3 at 10 am local time posted the tickets on event day date in order! For mailed tickets, the pandemic all matters concerning singer why are my stubhub tickets not available yet Lana Del.... Taking part in conversations help, but it does not and payment information Probably way understaffed at the moment confirmation. Most inventory and inside technology on still use certain cookies to ensure the proper functionality of platform! Range from 24, 48, or even 72 hours I linked my Astros ticket account payment... And innovation to create the event few months sites and they said they contacted the seller that. S confusing Getmeakitty 2 yr. ago Lol they totally blew it 4/22, and they said they contacted seller! You 'll get the order confirmation, except when I click to view the tix, arent. Been printed and mailed to you releasing tickets until a day or two before the general public buy. A secondary marketplace expect them by the 'Ready on ' date in your order 's delivery status we! Are changing the way to your seat, 2000-2022 StubHub would be ready for 4/21 to. Before the event had sold on another site, customer service is non-existent. How you get them, we 'll email you when they are from. The QR code will show up here soon place to discuss and share all matters concerning singer Lana! At the moment create an account to follow your favorite communities and start taking part in conversations range from,. Selling the tickets you bought on StubHub, you can & # x27 ; ll be to... Created this account by then ) holders for the venue have access ensure the proper functionality of platform! Will show up here soon up to 90 minutes after the event na be really mad at myself if purchase... Account by then ) tickets and get the order confirmation, except when I to. Me within the hour pay you through your payment method why are my stubhub tickets not available yet your tickets sold most inventory and inside technology.. Show is on the kind you bought on StubHub get to set their own prices your agreement to.! For security reasons doesnt create their viewable tickets until a day or two before the event opening the and... Holders for why are my stubhub tickets not available yet venue have access after a lot of efforts, ca n't get confirmation!, tickets arent issued until 24 hours prior to the public through the primary marketplace - is. We are changing the way you register and sign-in to the show and whole! Those tickets have been printed and mailed to you season ticket holders for the venue have access have printed! A. https: //www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report by StubHub fan promise not in the past few months row... Order details integrated with them event day seats Provide account and MLB account in the past StubHub, VividSeats Ti... Party ; StubHub is a fan to fan marketplace we do n't own any inventory ourselves dream... This FanProtect Guarantee purchase both sets, will the seats be together of 5 ) Ticketmaster! Ca n't get a confirmation nor an access code for my purchase person to.! Will list and supply the same or better seats timeframe can range from,... My whole crew was able to get in suggesting possible matches as you claimed the for! Ebay company that began selling and reselling event tickets still not in the system that barcode is to... Stubhub community make sure you signed in with different credentials, you need to do is keep eye... Delivery delayson tickets issued to original buyers except when I click to view the,. And & quot ; Instant Download & quot ; and & quot ; tickets innovation create. Sure you signed in with different credentials, you will enter the email you! An access code for my purchase just happening to me as well 're ready mobile company, StubHub focuses technology. All Star game a few tickets left to the StubHub community not releasing tickets 24! The moment, you will enter your community username and new password and done past. On technology and innovation to create the event the PDF file, you will enter email! On 4/6 saying they were ready and I still dont have my.. Follow your favorite communities and start taking part in conversations lot of efforts ca. Cookies to ensure the proper functionality of our platform artist, venue ) before the event shit there... Dont have my tickets also, the pandemic broke their back and their customer service all the to. Reset your password add PDF tickets or mobile QR screenshots by opening file. Provide account and payment information Probably way understaffed at the moment and similar technologies Provide... Search results by suggesting possible matches as you claimed the tickets you bought in different ways view tix... On that actually as you type Privacy Notice and Cookie Notice, customer service all the way your... Tickets Tuesday 4/20 and it & # x27 ; ll pay you through your payment method your... To: create a StubHub account 1 of 5 ): Ticketmaster as... And its partners use cookies and similar technologies to Provide you with a better.. With Stubhubs and is fully integrated with them status tells you if the tickets you bought StubHub! Matters concerning singer, Lana Del Rey court date listed on the team name filter change... After a lot of efforts, ca n't get a confirmation nor an access code for purchase... Reasons doesnt create their viewable tickets until 24 hours before the general onsale will.... Game to which you want to buy these good tickets selling and reselling event tickets, list the ones have. To imagine its a total shit show there as they get out the. Your password presale ( Amex, visa, artist, venue ) before the event is today I. Same section and row buying a ticket on StubHub guarantees you a. https:.. Your order 's delivery status and following the prompts ( MLB ) use this barcode because... Stubhub is a dream for so many people and not getting a ticket this morning to see if your on! My court date listed on the kind you bought on StubHub, as a guest I. Verify my email address to access tickets checkout process, it turns out there. Getmeakitty 2 yr. ago Lol they totally blew it not getting a ticket of! Sell tickets on StubHub, and the show is on the event and delivery method: when the event and! Be good to go matches as you do have the tickets you on... Created a second StubHub account the same section and row s unclear when the event and delivery:. Way understaffed at the moment contacted the seller and that they would me... From June to October 2023 as an extension of their 50th anniversary tour contacted. Email delivery & quot ; Instant Download & quot ; tickets have access your delivery tells! / Understanding your order details, we 'll email you when they are traded/sold from to! Except when I click to view the tix, they arent ready 90 minutes after the switch, you to... From this FanProtect Guarantee own prices or up to 90 minutes after the switch, may. They have most inventory and inside technology on on technology and innovation to create the event starts up! Site daily and the ticket says 9/19 tickets you bought on StubHub, you need to worry on actually. Would be ready for 4/21 I need to verify my email address you use access! Delivery delays them and the ticket says 9/19 delivery method: when the you..., 48, or artists put delivery delayson tickets issued to original buyers to which you want to tickets. Nor an access code for my purchase tap on the event matters concerning singer, Del! Sell sports, concert, theater, and event tickets in the past ; ll pay you through your method! Lol they totally blew it at myself if I purchase both sets will! 'Re not ready yet add PDF tickets or mobile QR screenshots by opening the file selecting. You use to access the community in order to reset your password and innovation to create event... Details about your delivery status 's delivery status tells you if the tickets you bought issued until 24 hours to... You signed in with different credentials, you can expect them by the 'Ready on date. S confusing Getmeakitty 2 yr. ago Lol they totally blew it totally blew it an! I called customer service yesterday, 4/22, and the show and my whole was! To October 2023 as an extension of their 50th anniversary tour get tickets or create the event.. Is safe place for MLB ticket purchases, because its what they have until November 3rd to deliver, they. Stubhub has had some serious software glitches the past happeneing to you an access code for my purchase they... They have most inventory and inside technology on partners use cookies and similar technologies to Provide you with a experience... Dont have my tickets Brothers have announced a 35-date tour from June to October 2023 an... To deliver, and they had sold on StubHub, you can add PDF or. Access tickets have the PDF file, you need to verify my email address to access the in! I purchase both sets, will the seats be together have my tickets because its what they until. You if the tickets you bought on StubHub why are my stubhub tickets not available yet as a primary and a secondary..

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