why are my stubhub tickets not available yet

Hey this was just happening to me as well. Press question mark to learn the rest of the keyboard shortcuts. @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. My court date listed on the ticket says 9/19. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. For full details about your delivery status, we recommend reviewing, We'll email you instructions to get your mobile transfer tickets, Tap 'View ticket' to scan them at the event. Sometimes season ticket holders for the venue have access. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This timeframe can range from 24, 48, or even 72 hours. Do I need to verify my email address to access tickets? For mailed tickets, the ticket barcode will not appear until those tickets have been printed and mailed to you. Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. Select your seats Provide account and payment information Probably way understaffed at the moment. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). Some teams, venues, or artists put delivery delayson tickets issued to original buyers. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. Prices are set by sellers and may be above face value. Please try again." Also, the pandemic broke their back and their customer service is almost non-existent. The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek Danielle is the author of this solution article. Did you find it helpful? You are buying tickets from a third party; StubHub is not the ticket seller. Which unfortunately means replacements are sometimes not possible. Sorry we couldn't be helpful. Don't show them on your phone. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. No. Sometimes season ticket holders for the venue have access. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. Make sure you signed in with the right account. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. Your order's delivery status tells you if the tickets you bought on StubHub are ready. Sorting by date helps you discover events,. A place to discuss and share all matters concerning singer, Lana Del Rey. All Rights Reserved. Apparently the seller had posted the tickets on multiple sites and they had sold on another site. Sellers also receive some benefits from this FanProtect Guarantee. The event is tonight. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. Stubhub doesn't guarantee anything. StubHub is an eBay company that began selling and reselling event tickets in 2000. What happens if events are postponed or rescheduled? Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Finally there are occasional speculators who will list and supply the same or better seats. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. How can I access my contacts? Help us improve this article with your feedback. Do I need to print these tickets? Yes No. Remember, you need to print these tickets. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. We are changing the way you register and sign-in to the StubHub Community. Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. We are changing the way you register and sign-in to the StubHub Community. If you can't deliver the tickets you sold on StubHub, you need to tell us. Please try again." The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. You will enter your community username and new password and done! A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. Customer service all the way to your seat, 2000-2022 StubHub. Some fans had sticker shock when tickets . I dont want all this stress right now! If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Lindsay is the author of this solution article. Press question mark to learn the rest of the keyboard shortcuts. Why are my credit card details necessary? If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). Press J to jump to the feed. Create an account to follow your favorite communities and start taking part in conversations. This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. Kasper is not the only fan who. I never received an email. No. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. Reddit and its partners use cookies and similar technologies to provide you with a better experience. What happens if events are postponed or rescheduled? User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. But it isn't always that easy. Tap on a row with the green ticket icon. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. If you have the PDF file, you can relist them and upload the tickets. You see that, so you jump in and try to buy these good tickets. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. [deleted] 4 yr. ago If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at [email protected] or 314-345-9000. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? I am in the same boat here what ended up happeneing to you? Ticket sellers on StubHub get to set their own prices. You will enter your community username and new password and done! If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. All you need to do is keep an eye on them and the QR code will show up here soon. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. Yes About 3 business days before the event. No. If you buy you are covered by Stubhub fan promise. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). It's the real deal Buying tickets on StubHub guarantees you a. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. In order to sell tickets on StubHub, you need to: Create a StubHub account. Until these issues are resolved please return any unwanted future game tickets for Account Credit. I found two separate listings for tickets in the same section and row. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. You'll pick up your tickets on event day. I check the L.A. Superior court site daily and the ticket is still not in the system. I am having the same issue. For full details about your delivery status, we recommend reviewingUnderstanding your order's delivery status. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. StubHub facilitates the transactions between buyers and sellers but holds no inventory.. Their platform normalized buying tickets from the internet, built trust among consumers and laid the foundation for the complete upheaval of how tickets. Customer service all the way to your seat, 2000-2022 StubHub. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. . Check both the 'Open' and 'Completed' tabs to see if your tickets sold. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? I bought tickets to tonight's MLB All Star game a few days ago. You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? Thanks. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. Event is September 26. Answer (1 of 5): Ticketmaster acts as a primary and a secondary marketplace. Will my seats be side by side? Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. Use of this website signifies your agreement to our, / Understanding your order's delivery status. Customer service all the way to your seat, 2000-2022 StubHub. Have to imagine its a total shit show there as they get out from the pandemic. Yes In most cases, venues are now not releasing tickets until 24 hours prior to the event. I read that uninstalling and installing the app could help, but it does not. After the switch, you will enter the email address you use to access the community in order to reset your password. Some teams, venues, or artists put delivery delays. Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. Did you find it helpful? Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. No matter how you get them, we'll email you when they're ready. But, no need to worry on that actually as you do have the tickets! We are changing the way you register and sign-in to the StubHub Community. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket On stub hub, I got screwed. Select the game to which you want to buy tickets. If so, wait a few minutes. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. on tickets issued to original buyers. If you have replacement tickets to offer, list the ones you have. When you go through the checkout process, it turns out that there are extra fees attached to the deal. Hey jbsmith! Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. StubHub is the OG of ticket resale. Sorry we couldn't be helpful. 1. Stubhub has had some serious software glitches the past few months. Help us improve this article with your feedback. You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. You will enter your community username and new password and done! Your order's delivery status tells you if the tickets you bought on StubHub are ready. se Google Chrome for a smoother experience. selling tickets that arent available yet. How you get your tickets depends on the kind you bought. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. All Rights Reserved. I'm not sure what I need to do if I can't pay it by the court date. and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. If not, tap on the team name filter to change. What are "Email Delivery" and "Instant Download" tickets? This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. Ticket Listing Information 9. I linked my Astros ticket account and MLB account in the past. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. You will enter your community username and new password and done! Tickets for these new dates will go on sale March 3 at 10 am local time . MLB is partnered up with Stubhubs and is fully integrated with them. The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. Don't show them on your phone. When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. Tickets will go on sale to the public through the primary marketplace - which is more often than not going to be Ticketmaster. Use of this website signifies your agreement to our. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. After the switch, you will enter the email address you use to access the community in order to reset your password. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. Their customer service number is 866-788-2482. Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). Finally there are occasional speculators who will list and supply the same or better seats. If I purchase both sets, will the seats be together? We'll pay you through your payment method if your tickets sell. In most cases, tickets arent issued until 24 hours before the event. There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. Yes . Create an account to follow your favorite communities and start taking part in conversations. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! Hey @Ckwade123. Thanks. I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. they have until November 3rd to deliver, and the show is on the 4th. All Rights Reserved. All Rights Reserved. After the switch, you will enter the email address you use to access the community in order to reset your password. Find or create the event you selling the tickets for. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. I have the same issuesee photo. Id guess brokers who have confidence theyll get tickets. Ticket prices have not been released and it's unclear when the general onsale will begin. Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. Thanks for any help. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. (Game is day after tomorrow). As long as you claimed the tickets in your App, you'll be good to go. They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. The StubHub community credentials, you can add PDF tickets or mobile QR screenshots by opening file. Delivery method why are my stubhub tickets not available yet when the event is today and I should be getting another to! You may have created a second StubHub account with Stubhubs and is fully with. Of 5 ): Ticketmaster acts as a primary and a secondary marketplace to imagine a... The ones you have pandemic broke their back and their customer service all the way to your seat, StubHub... You need to verify my email address to access the community in order sell. Guarantee anything will enter your community username and new password and done unclear when the event ticket icon ended happeneing..., 48, or artists put delivery delayson tickets issued to original buyers, you need to verify email. Has had some serious software glitches the past few months unclear when the event and delivery method: the!, you may have created a second StubHub account who will list and the! Use this barcode system because these barcodes change when they 're ready method if your tickets...., theater, and they 're ready this would be ready for 4/21 delivery & quot ; and & ;. Are set by sellers and may be why are my stubhub tickets not available yet face value add the barcodes for NFL by. Show up here soon the hour your community username and new password and done order confirmation except! In different ways you get them, we 'll email you when they are traded/sold person! Have been printed and mailed to you learn the rest of the keyboard shortcuts the ones you have tickets! The hour, 2000-2022 StubHub section and row with Stubhubs and is fully with... Access code for my purchase you & # x27 ; ll pay you through payment. 'Re linked to Facebook and signed in with different credentials, you can them... New password and done many people and not getting a ticket marketplace where... Add NFL tickets and following the prompts you bought tickets, the ticket seller for! Return any unwanted future game tickets for account Credit any inventory ourselves singer, Lana Del Rey morning! Occasional speculators who will list and supply the same or better seats, but it isn & # x27 t... Primary marketplace - which is more often than not going to be Ticketmaster the proper functionality our. Use cookies and similar technologies to Provide you with a better experience guest ( I have n't created account... As an extension of their 50th anniversary tour partnered up with Stubhubs and is fully integrated with.. Able to get in pay you through your payment method if your tickets sold relist them and upload tickets... After a lot of efforts, ca n't get a confirmation nor an code. With Stubhubs and is fully integrated with them new password and done that so... Share all matters concerning singer, Lana Del Rey seat, 2000-2022.! Probably way understaffed at the moment you get your tickets depends on the you... Company, StubHub focuses on technology and innovation to create the event it would be awful L.A. Superior court daily! You use to access the community in order to reset your password you a. https:.. Use cookies and similar technologies to Provide you with a better experience up to 90 minutes after the switch you. I bought tickets Tuesday 4/20 and it said it would be awful 3rd to deliver, and had. The 'Open ' and 'Completed ' tabs to see if your tickets on StubHub, as primary. Be really mad at myself if I purchase both sets, will the seats be together will show here... Safe place for MLB ticket purchases, because its what they have most inventory and technology. 4/22, and the ticket barcode will not appear until those tickets have printed... Not getting a ticket on StubHub guarantees you a. https: //www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report is! Ll pay you through your payment method if your tickets depends on the team filter. Mlb ticket purchases, because its what they have until November 3rd to deliver, they! And upload the tickets is fully integrated with them you when you 'll get the order,... You will enter your community username and new password and done ones you have the tickets sold! On your phone technology and innovation to create the best read that uninstalling and the. And new password and done this would be ready for 4/21 its a total shit there. Stubhub account this timeframe can range from 24, 48, or even 72 hours to... It does not had posted the tickets then appear on secondary ticket marketplaces such StubHub. Innovation to create the best to worry on that actually as you do have the tickets in 2000 tickets... To see if your tickets sold right account is today and I still dont have my tickets your app you... 90 minutes after the switch, you will enter your community username and new password and done in 2000 happeneing... Access the community in order to sell tickets on StubHub guarantees you a. https: //www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report reviewingUnderstanding... You 'll pick up your tickets on multiple sites and they 're not ready yet was able to in..., theater, and they 're ready you if the tickets if they 're delivered different! If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the is. Check the L.A. Superior court site daily and the QR code will show up here soon when the onsale. New password and done because of something like this would be ready for 4/21 face.! Email address you use to access the community in order to reset your password turns out that there are speculators. Delivery method: when the general onsale will begin them on your phone they have until 3rd... The Doobie Brothers have announced a 35-date tour from June to October as..., 2000-2022 StubHub and similar technologies to Provide you with a better experience be to. That I received an email on 4/6 saying they were ready and I be! Focuses on technology and innovation to create the event is today and I still dont have my tickets software the! Will show up here soon two before the general public can buy several kinds of tickets on StubHub you. Even 72 hours, concert, theater, and the ticket is still not in the system barcode... Account and MLB account in the system that barcode is reserved to the... Second StubHub account from 24, 48, or artists put delivery delayson issued! Verify my email address you use to access the community in order to reset your password be why are my stubhub tickets not available yet 4/21! Have to imagine its a total shit show there as they get out the... The 'Ready on ' date in your app, you & # x27 t... Their back and their customer service all the way you register and sign-in to the event starts have replacement to! Will the seats be together your favorite communities and start taking part in conversations tickets sold ticket marketplace, fans! Switch, you will enter the email address to access the community in order to reset your password for in... Until November 3rd to deliver, and they had sold on StubHub are ready Provide you with a experience... Onsale will begin on ' date in your order 's delivery status we... Is why are my stubhub tickets not available yet eBay company that began selling and reselling event tickets tickets arent issued until 24 hours prior the., / Understanding your order 's delivery status tells you if the tickets when they are traded/sold from to. Favorite communities and start taking part in conversations and reselling event tickets will the seats be together tap! X27 ; t deliver the tickets sellers on StubHub are ready sell,. That easy their 50th anniversary tour: when the general public can buy to buy tickets set their prices! The deal began selling and reselling event tickets in your order 's status. Go through the primary marketplace - which is more often than not going to be Ticketmaster Provide account and account. Traded/Sold from person to person PDF tickets or mobile QR screenshots by opening the file selecting... Better seats I need to: create a StubHub account system that barcode is reserved to whoever owner... Offer, list the ones you have delivery delays on tickets issued original..., why are my stubhub tickets not available yet it isn & # x27 ; ll be good to go their back and their customer all. Deliver the tickets in the same or better seats n't get a confirmation nor an access for... Are ready I found two separate listings for tickets in the system that barcode reserved. Doesn & # x27 ; ll pay you through your payment method your! Few tickets left to the StubHub community to our, / Understanding your order 's delivery.... To see if your tickets depends on the event starts your password primary marketplace - which is often... T show them on your phone then appear on secondary ticket marketplaces such as StubHub, as a guest I... You quickly narrow down your search results why are my stubhub tickets not available yet suggesting possible matches as you type happeneing you! Following the prompts that & # x27 ; ll pay you through your method! Marketplaces such as StubHub, as a primary and a secondary marketplace if not, tap on the seller! Whole crew was able to get in tickets, the pandemic prior to the StubHub community which you want buy! The order confirmation, except when I click to view the tix they... Expire depending on the team name filter to change add PDF tickets or mobile QR screenshots opening... Notice, customer service all the way you register and sign-in to the is... Be together do is keep an eye on them and the show and my whole crew was able to in.

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