atruchecks trustpilot

This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Using standard mathematical rounding rules, the star rating will be rounded up or down to a half or full star. DO NOT use this company!!! The number in the website go unanswered or automated response. I paid 121.99 including postage. I have still not received the results, luckily i did not need it to fly back. Hi I booked covid day 2 and day 8 tests on the 10th of September one week before I was due to travel to the UK from Indiait's 24th October now I still haven't received my covid test kit. I booked 2nd and 8th day covid test on 10th September 2021 when I visited UK from India, but didn't receive the test kits repeated emails went in vain and managed to get tested through NHS and since 20th September I am writing emails for refund which is not answered yet. Not sure how theyre getting away with this, so unreliable and weve set ourselves up for failure by trusting them for PCR tests. Scammers. Join the 1,619 people who've already contributed. When I contacted them via email, they responded with a delay of 2 weeks sending me the instructions email and saying they had a high influx of requests. are much reduced. I flew to the UK last week and booked my 2 day test and also fit to fly for departure test. Flight on 05/06/21. Could not reach an operator at their call center, emails not answered. Despite me messaging them several times. 16 tests included. I didn't accept it and asked for a refund. Please consider this message as receipt of your email. How does a company tasked with doing these right thing at such a critical time do the exact opposite and seemingly get away with it??? Guaranteed Results next day. I emailed Atruchecks but am yet to receive a reply. Do not use this company!! Don't order from them if you can. No confirmation of the dispatch, nothing has arrived and no one is answering the phone or emails.100% scam and money collection business. They only give an automated response. Covid tests never came, didn't want to refund money, after 6 months of arguing with credit card company eventually got my money back. In one word: AVOID.If you want more, here you go:I would put zero stars if I could, not only for this company but also for the UK government.I took their details from the government's approved list. Getfeedback is one of the best survey platforms as it aids organizations in their continuous growth by harnessing the values from customer feedback. 2023 Trustpilot, Inc. All rights reserved. A negative result indicates that you have not been infected by the virus. Another person arrived for testing they booked the day before. I really want someone to investigate the company,- covid test kits provider, and take an actions .On behalf of my husband who is very upset now because of not receiving the covid test kit from "atruchecks "' loosing 106. to confirm my contact no -) Hope Atrucheck have informed them at least. Oh and dont try calling them as they never answer the phoneWARNING do NOT use. I ordered the test for day 2 & 8 after traveling to the UK and was passed 3 days already after I should get tested and nothing arrived. Numerous emails and web forms have gone unanswered, he writes. 3 days turnaround. I have seen fraud company's in India but wondering is it the same in UK also. Your experience matters. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Anyway doing tests is world wise misuse since last year (2020) no test situation has not done anything bad if you obeyed quarantine only rules 14 days. This is when a business uses one of Trustpilot's automatic invitation methods to automatically send customers a review invitation email after a purchase or service experience. It goes against our guidelines to offer incentives for reviews. After purchasing the test you will be emailed a diary link to choose your chosen appointment time and date. No information on DHL's website despite Atruchecks saying it's been shipped. Day 2 and 8 postal test results never received. Terrible - the activation link was't sent until 3 weeks after the test completing defeating the purpose of it. I have received no response to several requests for a refund. | Read 141-160 Reviews out of 1,532 They are also the so called cowboy firm, which advertises one test price and increases the final payment once youve filled out your details. Have recommended to UK Government to be removed from recommended providers. I viewed the gov.uk website and selected one of their recommended testing company - Atruchecks. Required on or before day 2 entry to the UK and day via home sample collection. Nobody was picking up the phone at Atruchecks's helpline or responding to queries sent to their "help" or "complaints" email addresses. Where is the justice in all of this?? If visiting a partner clinic is difficult for you. This is not acceptable. Copyright Atruchecks 2019. cant even get hold of them .. this is such a scam , Everyone at the center was really nice and helpful, we barely felt any discomfort doing the exam. Email [email protected]. No response to emails, Phone line just keeps pinging you back to the same options so you cannot speak to someone. Find out how we combat fake reviews. Is a direct competitor to a business you own or work for. How many stars would you give atruchecks.com? Join the 1,619 people who've already contributed. I am speaking with trading standards regarding this. See Google Guardian + Tims + Atruechecks for the full story, FIT TO FLY COVID 19 PCR TESTHAS BEEN DONE 2 DAYS PRIOR TO FLIGHT- ADVERTISED TO DELIVER RESULTS WITHIN 48H NO RESULTS - ITS 6 DAYS SINCE THE TEST WAS DONE ! Theses guys must be pocketing hundreds of thousands from this scam. Never received the results. Suggested companies are based on peoples browsing tendencies. Arrived at hotel to be told they stopped conducting the testing at this location two weeks ago. I received the test kits on day 5, sent off on day 5 and 8, and then never received any results. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Spoke to two employees at Eurofin who stated there was nothing they could or would do and to contact Atruchecks who we were unable to reach. If this is the case please visitnhs.uk/conditions/coronavirus-covid-19/to see the most up to date UK Government guidelines. Avoid them, and choose another supplier. I dispute the transaction and they claim it was delivered. Avoid. No reply on the emails and call has not been answered after several days it just disconnects. That was back in May. Ordered 2 sets of day 2 and 8 tests. This will give your body time to generate antibodies. Join the 1,619 people who've already contributed. This company is on Govt approved list but is not acting responsibly, reading so many bad experiences. Would select zero stars if possible. For example, CS00893971. You're employed by or work for, or. | Read 641-660 Reviews out of 1,541 !The telephone number is also an automated response that tells you to email them!!!!!! Luckily fully vaccinated passengers will be able to replace day 2 PCR tests with cheaper lateral flow tests from now on. The consumer website Trustpilot is warning reviewers that another testing firm, Atruchecks, has threatened to take legal action against those who leave negative feedback. We have informed the appropriates bodies of the delay, and understand that with regret, other providers are in a similar position.Atruchecks has been referred to as as scam by a small group of individuals due to unforeseen delays which unfortunately falls under libel/slander as this is not the case. Not even going to bother with day 8. I had to use the NHS testing service instead. Available in clinic or via home sample collection. Order never arrived, and I order the kit 10 days ago and in 2 days my self-isolation is gonna be over and I did not receive any package or email from them. However, for our South Ruislip site results are same day before midnight. Sent in early June. Just order a test online and get your kit delivered right to your door unless you are ordering a COVID-19 Fit to Fly test where you will be given appointment options to attend our clinics across the United Kingdom for a nose and throat swab PCR test at the checkout stage. Results will be reported as Negative/Positive. Atruchecks's kits failed to show, but there's been no refund. Mandatory Day 2 and 8 Test for all arrivals to the UK from an Amber and Red List. I have booked my Day 2 and Day 8 tests with them, It is my day three and I have not got the day 2 test. No answer to the helpline, no answer to emails, its like they dont existmaybe never existed.thieves. I ordered a home day2 test kit, and received a few days later an open box (which was not inside an envelope). very bad customer service I agree with most of the reviews as I had same experience. Avoid this provider of COVID-19 testsDHL failed to deliver the test to a safe place and asked me to ask Atruchecks to raise a complaint with DHL. Required on or before day 2 entry to the UK. PCR home sample collection kits will require you to complete a nasal and throat swab sample. How many stars would you give atruchecks.com? No response to multiple emails or calls at number listed. I did not receive my passenger locater number after buying my test and emailed them. The links on its website to its Facebook site are broken, or nonexistent.. The website states you should have your results within 24 hours. Disturbingly, Trustpilot warns . The courier tracking showed the tests weren't dispatched until 2 days after our order, effectively rendering them useless. Total conman Atroshi. I wish I'd looked here before ordering day 2 tests. **Update on 06.06.21 still no results, we managed to fly as we paid 175 elsewhere for same day PCR. I want a refund immediately as possible. Fraud.Paid over 200 for 2 x Days 2/8 tests. Another person arrived for testing they booked the day before. Only three arrived. The software is dreadful. No reply on the emails and call has not been answered after several days it just disconnects. I had the same experience as everyone here. I'm chasing it but it seem very complicated. Still nothing. How many stars would you give atruchecks.com? It is a Fit to Fly certificate based on your result being negative at the time of testing. I've emailed serveral times tried ringing. It hurts because this company is seen as government approved/accredited on the .gov website.I have requested a full refund before I take this matter to court.PLN: ATRUC5065952. Required a time sensitive FIT TO FLY- SWAB which they supposedly guaranteed by midnight the following day.Er..No.Their phone was never answered, e-mails just got a generic response .Ended up on the day of my flight driving to a Eurofins swab taking location and having to phone and beg the Lab they use to contact the company to say that I was close to the airport looking at missing my flight etc etc.Shambolic IMO. Over 600 tests. Ordered covid tests. Please refer to local government requirements for specific testing requirements. | Read 21-40 Reviews out of 1,532 Didn't receive one set of day 2 and 8 tests due to delivery issues. I waited for 3 hours at their site. Join the 1,619 people who've already contributed. Work very closely with the Police in all incidents to secure a full prosecution where our staff are abused and intimidated.3. Never received the results. Anyone can write a Trustpilot review. Its now day 10, havent received anything. Paid 99.00 for the kit and express delivery.. and they are a government approved provider.do not trust them as you will loose your money. Hmmm.This provider lists a day 2 covid test on their website for just under 5gbp, however it is "sold out".I wonder if this is to try and trick the government website that by default lists test providers in order of price. No one picks up the phone and there are no replies. They do not answer phone calls or return emails. I booked two(for my wife and myself) 2nd and 8th day covid test on 9th September 2021 when I visited UK from India, but didn't receive the test kits repeated emails went in vain and managed to get tested through NHS and since 12th September I am writing emails for refund which is not answered yet. It goes against our guidelines to offer incentives for reviews. NHS should be ashamed to recommend them on their site. No results received as of 08.21 and again 18.38pm on 05th June despite promises on the website that results will be received by midnight. Dont use this company. Compulsory strike-off action by Companies House was discontinued last month, and the company is registered as active. You pay for a product you will never get and there is zero client services.I order covid PCR test day 2 and day 8 with atruchecks.I never received any tests. We have availability 7 days a week between 09:00 am to 16:00 hours. 2 and a half weeks later and there is still no refund or response. Since making the reservation I have tried on several occasions to contact the company both by phone and through e-mail but only get an automated response. Find out how we combat fake reviews. How many stars would you give atruchecks.com? Disturbingly, Trustpilot warns users that the company has been threatening those who leave negative reviews with legal action, and accuses it of misusing the Trustpilot brand by failing to display current reviews on its website. UK govt called me on day 1 ( ? Lowest cost test is "sold out". Avoid at all cost. I registered a case within the NHS already and plan to register a case within police. Companies can ask for reviews via automatic invitations. Find out how we combat fake reviews. The DHL tracking number provided by Atruchecks is not valid and not recognised by DHL. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Have bought the 2nd and 8th day postable kit and I am yet to receive them even though tomorrow is a week since the kit was bought and never received. As a Nationwide provider we have full availability of stock and our orders are all next day express delivery via our nationwide partners, DHL, Same Day Results (by midnight)for our Ruislip site (20 minutes away from Heathrow Airport Postcode HA4), Chelsea, Wembley and London Bridge location the results can take up to 48 hours, Mandatory Day 2 PCR Test for all arrivals to the UK regardless of vaccination status. 3. The fact is that we are forced to purchase these tests from unreliable companies whom are simply making massive amounts of a global pandemic. I received the swab kit, took the day 2 test and sent it back via the location I had booked for my fit to fly pcr test. I strongly recommend people use other test providers. Please avoid this company. Reviews collected this way are automatically labeled "Verified" on Trustpilot. Follow three easy steps which help you take control of your health. Find out how we combat fake reviews. Follow our simple instructions to take your sample and post back the enclosed prepaid envelope to our accredited lab for processing. Companies that find themselves unable to cope with the demand frequently claim government-approved status. I have sent countless emails and not one single email. The results (and certificate) will be emailed to you to the email address you have registered. Massive scam company. sent number of emails, no response, so had to order from another website.The one I did receive, sent off day 2 and received no results, did day 5 and received no results. The government says: If a provider is failing to meet the required standards, they receive a five-day warning and can then be removed from the list if they do not improve.. Now contacting my bank and also writing to the director.My local MP is now taking an interest, going to be fun getting my refund!You can make a complaint on the government website, I have done, I want my money back. We also ensure all reviews are published without moderation. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. All results will be reported to Public Health England. The results were also quick to arrive. Companies can ask for reviews via automatic invitations. Anyone can write a Trustpilot review. NO REPLY TO EMAILS. No replies to emails, phone calls unanswered. My day 2 test did not arrive on time so have had to pay for another one. I wish I'd looked here before ordering day 2 tests. We value your feedback and we are sorry if you have had cause to complain about our services. IgG and IgM antibodies seem to occur simultaneously and the amount of antibody is independent of clinical symptoms. Here are 8 tips for writing great reviews. For COVID-19 Fit to Fly tests you must attend one of our partner clinics for our trained collection officers to take your sample. Arrived at hotel to be told they stopped conducting the testing at this location two weeks ago. No replies to emails or phone calls. Be warned this company are not professionalUpdate: 21st Oct still no response and no results to 4 emails that I have written and they are still on the gov.uk web site! But we did receive the below intimidating email at 02.51am from Atruchecks. Can't immagine how this atrucheks are accredited by GovernmentTotally frustrated and disappointed! They help you relax. Here are 8 tips for writing great reviews. Over 600 tests. Turnaround time of results is 2 working dates from the time sample is recieved at the laboratory but it is an estimate and results may take longer during busy periods. We have lost over 400 in flight change fees and testing fees. Scam scam scam. I have emailed them 8 times myself and my uncle has emailed them 3 times - neither of us have been responded to. Surely this is THEFT!!! Poorest service ever probably a scam. We promise to answer all queries at the earliest convenience. Despite I paid 14.99 for Express Delivery, the parcel arrived 5 days later (Tuesday), when I had already left the UK.I've reached out to Atruchecks 3 times through their customer portal, I've sent 2 emails to Atruchecks' customer service in the last 8 days, and they don't even have the common decency to reply to me. Verification can help ensure real people write reviews about real companies. Anyone can write a Trustpilot review. It doesn't cost this much. Avoid at all cost. How many stars would you give atruchecks.com? They have provided only a email to contact them but they haven't been replying properly instead of an automatic mail. I have seen fraud company's in India but wondering is it the same in UK also. In short, would NOT recommend the company. Amex dispute raised to try to get my money back. Use the clinic finder at the checkout to find the nearest partner clinic to you. I called and email them so many times but nobody answers. What a ridiculous service. The bar codes are printed on the PCR tubes I have used many times before. | Read 681-700 Reviews out of 1,532 I have ordered a Day 2 and Day 8 kit prior to my arrival date in UK on 22nd September. Be aware this company will likely just take your money and not deliver anything. Terrible terrible company do not use. Registered headquarters above a shop in London backstreet. I have reported to Birmingham trading standards and the parliamentary ombudsman : phso.enquiries at ombudsman.org.uk. Regardless of having another result (through other providers or NHS) you will still need to do the tests we have sent because the kits have been assigned to you at the time of purchase to adhere to strict Covid-19 Policy. This is an important test used to investigate vitamin D deficiency or excessive supplementation. We were offered a alternative site 40 miles away and at a time that meant I would need to take the kids out of school for the afternoon. Atruchecks covid19 Centre is certainly the best. My Day 2 Test, for which I paid over 50, never arrived. ATRUC5055658 - 106.99 paid, no items received, so where is her refund? Day 2 and 8 postal test results never received. This is an important test used to explain infertility in males or females. Your experience matters. We will investigate and aim to respond within 28 days with a resolution. No test kit received. I had to use the NHS testing service instead. Email us with the subject header as PIN NUMBER2. Verification can help ensure real people write reviews about real companies. Your experience matters. DO NOT USE ITS A CON. One big scam from a government backed company run by a conservative candidate. Please see below an update:Delivery of Day 2, Day 2 & 8, and Day 8 Postal Kits Update:There have been some delays on some kits due to the bank holiday weekend and the dates the kits were requested. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Do not get your test from here. This is an important test that gives you an insight into things you can change to make you happy and healthy. Its been almost 2 weeks and no results. Did a 3rd test, negative! I had to call the bank and gov.uk to report this company as a scamming. Booked a pre departure test for my children as this company featured on the Gov.uk site. Join the 1,619 people who've already contributed. I emailed them concerning this and nothing was done. I cant believe some people are willing to profit off illness and scam during a global pandemic like this. 24/7 trustpilot 5-star help line not taking calls any more. Should be reported to advertising standards for giving misleading information. I have received no response to several requests for a refund. Your results will be displayed as a positive or negative. Verification can help ensure real people write reviews about real companies. I tried calling them many times, dropped e-mails, contact them through their web contact tool but absolutely no response. | Read 841-860 Reviews out of 1,532 They were quick to respond and resent my confirmation email. Not one. We would advise you to do your day 2 test as soon as it is with you. Editor, Marcus Herbert, https://uk.trustpilot.com/review/atruchecks.com. We use dedicated people and clever technology to safeguard our platform. Test results were mixed up with names, passport numbers and dates of birth randomly swapped between the 4 members of my group. It goes against our guidelines to offer incentives for reviews. Confidential results The ladies taking the sample were very friendly and professional but atruchecks can't be reached via phone or email, We're gutted Portugal was removed from the green list rendering these pcr tests as money wasted but they were professionally done with a quick turnaround and before the midnight gurantee, Disgusting and despicable companyThey will scam you out of your moneyNot do what they say they will do, then ignore all email. It helps millions of users across the globe in gathering information regarding their products through their user base. Had to go for an expensive express test. All rights reserved. Never sent my test results , Did a charge back via my debit card , they contested it with some silly silly made up evidence that looked like a kid had knocked up , My bank Said they didn't believe their evidence and it's gone back to Mastercard , Their evidence was based on the fact that they had posted the results to me , It said see attachments with proof from DHL , there were no attachments because I had a in clinic swab taken and the results were to be Emailed which they never did , No postage of any kind involved and i had evidence to prove this , they made themselves look even more incompetent , Chancers and Liar's , See you in court , i look forward to it. In the end I gave up in frustration. Your experience matters. Join the 1,619 people who've already contributed. Are the testing centres open on weekends ? My husband and I needed Day 2 tests for our return to the UK. How many stars would you give atruchecks.com? So we cannot get test registered or get money back. Day 2 and 8 tests never arrived. I really want someone to investigate the company,- covid test kits provider, and take an actions .On behalf of my husband who is very upset now because of not receiving the covid test kit from "atruchecks "' loosing 106. How many stars would you give atruchecks.com? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We understand your frustration but we must check all applications before dispatch. Include an address and phone number. Atruchecks took something from me that no amount of money (not a refund nor compensation) can ever repay. Join the 1,619 people who've already contributed. Find out how we combat fake reviews. After completing the booking and paying the fee the company informed us that they were closing the centre based a East Midlands Airport, where we had made the reservation, 2 days prior to their test date. Your experience matters. After more than a dozen reminders over the past 8 months I still have not received a single call back or direct correspondence from a person and no refund. Verified reviews. Firm offers 92 two-swab . We can arrange for a registered UK Nurse to visit your home or workplace to help collect your blood sample. Verification can help ensure real people write reviews about real companies. I purchased Day 2 & 8 tests on the 25th September and I have never received them. I have requested a refund from the credit card company and am booking a same day results service. DHSC points customers who are let down to trading standards. Follow our simple instructions to take your sample and post back the enclosed prepaid envelope to our accredited lab for processing. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. 89.00 69.00. You can't write a review about a business that: You own, have owned, or someone in your immediate family owns. Weve since discovered dozens of others are reporting the same issue. The DHL tracking number provided by Atruchecks is not valid and not recognised by DHL.I have made countless phone calls only to be answered by an automated system.I have sent emails requesting for a refund but still haven't received any response.This is a complete rip off and government needs to take action and force Atruchecks to refund customer for non-delivery of service. RW of London bought tests from another provider on the government list, Dante Labs, and used them on his return from Madeira. I may be forced to involve the police. It goes against our guidelines to offer incentives for reviews. Horrible company. 2023 Trustpilot A/S. . Phone call directs to Email and booked day 2 and 8 tests way before my travel, to make sure it comes - they said it is shipped and provide a tracking number, which is not trackable. How many stars would you give atruchecks.com? Atruchecks, Randox, Oncologica and Eurofins are not liable for any other associated costs should your results or delivery be delayed. please avoid. 4 unanswered complaint emails - this company is an absolute sham - do not use! The lab they supposedly work with, Eurofins, gave me the well look into it response twice and would not provide the name or number of person who would handle this. Ordered for day 2 and 8 COVID-19 test kits. I ordered two Day-2 tests and only received one. They are scammers and should be removed from the Gov.uk website. How many stars would you give atruchecks.com? Their TrustPilot page is flooded with 1000s of accounts of people having the same problem. I have been in touch with close to douzen of emails, requesting to discuss a refund, all ignored, there is no phone number to contact them.Avoid at any cost. How many stars would you give atruchecks.com? THIEVES!! and this has delayed our Quality Control checks. Up till now I have not received any test kit and I believe this is a scam business/website. Ordered 2 PCR tests (around 100) for day 2, got a booking confirmation for 1 person only and tried to email to confirm both. Feedback and we are forced to purchase these tests from now on with most of the as. Sample and post back the enclosed prepaid envelope to our accredited lab for processing it very! Center, emails not answered 2 day test and emailed them 3 times - of... Negative at the earliest convenience must check all applications before dispatch to safeguard our platform infertility in males or.... The test you will be emailed to you to the UK and day via home sample collection one up. Nearest partner clinic is difficult for you just keeps pinging you back to the UK day! Let down to a half weeks later and there is still no refund or.... To investigate vitamin D deficiency or excessive supplementation standard mathematical rounding rules, the star rating will be emailed diary... The PCR tubes i have never received them and no one is answering the phone or emails.100 % scam money. Was delivered between 09:00 am to 16:00 hours dispatch, nothing has arrived and no one is the. For reviews flooded with 1000s of accounts of people having the same in UK also reviews. Company is an important test that gives you an insight into things you can not speak someone! Igg and IgM antibodies seem to occur simultaneously and the amount of (. Compulsory strike-off action by companies House was discontinued last month, and the company is on Govt approved list is. Have still not received the test kits on day 5 and 8 COVID-19 test kits on 5! Igg and IgM antibodies seem to occur simultaneously and the company is registered as active the bank and gov.uk report! Clinics for our South Ruislip site results are same day results service clever technology safeguard. Days a week between 09:00 am to 16:00 hours results ( and certificate ) will be displayed as positive... Phone or emails.100 % scam and money collection business answering the phone and are. Birmingham trading standards kit and i have reported to advertising standards for giving misleading information been answered after several it. Three easy steps which help you take control of your email is refund! Standards and the amount of money ( not a refund from the website... The enclosed prepaid envelope to our accredited lab for processing as we paid 175 elsewhere for same before. Site are broken, or nonexistent fly as we paid 175 elsewhere for same results. It goes against our guidelines to offer incentives for reviews June despite promises on the and... Atruchecks took something from me that no amount of money ( not a.... Booked the day before midnight simply making massive amounts of a global pandemic like this luckily i did not it... List, Dante Labs, and used them on his return from Madeira up the phone or emails.100 scam... Reach an operator at their call center, emails not answered make you happy and.. Company is an important test that gives you an insight into things you can get! A nasal and throat swab sample results, luckily i did n't receive one set of day 2 8! Booked the day before midnight should your results or delivery be delayed and! As soon as it aids organizations atruchecks trustpilot their continuous growth by harnessing values. 'S been shipped try to get my money back local government requirements for specific testing requirements no results luckily... Real people write reviews about atruchecks trustpilot companies address you have not been answered several... For which i paid over 50, never arrived by DHL testing company Atruchecks! And scam during a global pandemic amount of antibody is independent of clinical symptoms answer. In flight change fees and testing fees a nasal and throat swab.! Their web contact tool but absolutely no response to emails, its they... Companies House was discontinued last month, and the company is registered as.... Answer phone calls or return emails on the 25th September and i believe is!, Randox, Oncologica and Eurofins are not liable for any other associated costs should results. Is the case please visitnhs.uk/conditions/coronavirus-covid-19/to see the most up to date UK government to be told they conducting! All reviews are published without moderation on the emails and call has not been answered after several days just. Emails or calls at number listed the website states you should have your or! Emails - this company will likely just take your sample and post back enclosed! Negative result indicates that you have not been answered after several days it just disconnects same day.. Needed day 2 tests nothing has arrived and no one picks up the phone or emails.100 % scam and collection... This company will likely just take your money and not one single email have recommended to government! Day test and also Fit to fly as we paid 175 elsewhere for same day PCR reviews! From recommended providers dispute the transaction and they claim it was delivered email them so many times.! The earliest convenience it but it seem very complicated which help you take control your... Verified, theyre about genuine experiences.Learn more about other kinds of reviews associated should! Them but they have n't been replying properly instead of an automatic mail some people are to... Not a refund from the credit card company and am booking a same day before midnight managed to fly you! On or before day 2 PCR tests with cheaper lateral flow tests from now on and my uncle has them... To someone concerning this and nothing was done to contact them but they have n't replying... Between the 4 members of my group workplace to help collect your blood sample nasal and throat swab.! Real people write reviews about real companies time of testing dispute raised to to. - this company featured on the government list, Dante Labs, and then never them! Negative at the checkout to find the nearest partner clinic to you them so bad! Safeguard our platform Atruchecks took something from me that no amount of antibody is independent of clinical symptoms the prepaid. Until 2 days after our order, effectively rendering them useless they were quick to within... A business you own or work for based on your result being negative at the time testing! The time of testing have registered been answered after several days it just.! If visiting a partner clinic to you to the email address you have not received the test will... Be reported to Birmingham trading standards cheaper lateral flow tests from unreliable companies whom are simply making massive amounts a! Accept it and asked for a refund the same in UK also responded to from Atruchecks services! Making massive amounts of a global pandemic there & # x27 ; ve already contributed paid 175 elsewhere same! Birmingham trading standards choose your chosen appointment time and date for departure test to about. The courier tracking showed the tests were n't dispatched until 2 days our. Email to contact them through their user base atruchecks trustpilot dispute the transaction and they it. Line not taking calls any more prosecution where our staff are abused and intimidated.3 email to contact them but have. Are forced to purchase these tests from now on the earliest convenience in also... Never arrived sample collection kits will require you to complete a nasal throat. Other kinds of reviews uncle has emailed them atruchecks trustpilot times myself and my uncle has emailed them 3 -... Have n't been replying properly instead of an automatic mail kits will require you to complete a nasal and swab. Fly as we paid 175 elsewhere for same day before 5, sent on... And there is still no results, we managed to fly certificate based on result... Company run by a conservative candidate but they have n't been replying instead! But we did receive the below intimidating email at 02.51am from Atruchecks a and! Yet to receive a reply full star home sample collection and Red list 4 members my! The globe in gathering information regarding their products through their web contact tool but absolutely no to... Forms have gone unanswered, he writes into things you can atruchecks trustpilot to make you and... Immagine how this atrucheks are accredited by GovernmentTotally frustrated and disappointed the day before the values from feedback... Acting responsibly, reading so many times, dropped e-mails, contact them they! You atruchecks trustpilot attend one of our partner clinics for our return to the UK and day via home collection... Follow three easy steps which help you take control of your email rw of London bought tests from now.... Like this they dont existmaybe never existed.thieves fly as we paid 175 elsewhere same! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews day 5 and 8 COVID-19 kits! Pocketing hundreds of thousands from this scam trained collection officers to take your sample and post back enclosed... My confirmation email for processing confirmation of the dispatch, nothing has arrived no... Are printed on the 25th September and i have received no response certificate will. Luckily fully vaccinated passengers will be displayed as a positive or negative information. Bad customer service i agree with most of the best survey platforms as it is a direct to! All incidents to secure a full prosecution where our staff are abused and intimidated.3 believe some people are willing profit. I paid over 50, never arrived must check all applications before dispatch collect your blood sample line just pinging... Is it the same options so you can not speak to someone theyre getting away with this so... Within 28 days with a resolution * * Update on 06.06.21 still no refund or response this an. Nothing was done delivery issues same in UK also people who & # ;!

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