zara package never delivered

I'm the person who doesn't like hassle and just say " Let it go, Let it go" Thanks in advance to anyone that can help -- this place is awesome!! I ask to speak to a manager, and at first she said she was the manager. Voxya helps in identifying issues in your product or services. New comments cannot be posted and votes cannot be cast. Closed. But this I couldn't, and I believe as a customer we . The short answer is yes, Zara does refund stolen packages. Get ZARA delivery updates Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. Essentially, I purchased an extremely large order from Zara Canada this past Wednesday worth approximately $1000. Zara has a consumer rating of 2.13 stars from 1,055 reviews indicating that most customers are generally dissatisfied with their purchases. It was **th of june , that the shoes was picked up for return , it's almost ** days from returned and i haven't Zara - ZaraRefund not received Zara.com review: lost package, never refunded. I was on hold for almost 1 hour and 30 minutes. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you paid by credit card, disput the charge. Please be sure you check with neighbors, roommates, family members or anyone else who may have been home at the time the package was delivered. Which Zara clearly doesn't care for customer service at all. Zara.com 440 complaints 42 resolved 398 unresolved File a complaint to Zara.com Zara.com contacts (added by reviewer) Phone number 1800 800 080 Address Avenida de la Diputacin s/n, Spain Website www.zara.com Category Fashion & Shopping View full information Most discussed complaints With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution. Discover short videos related to zarapackage on TikTok. Even after the investigation they couldn't describe what exactly was inside the two boxes. You may get a call / email shortly from us. Copyright 2023 AfterShip. I found one package when I got home. Consumers are searching competent & affordable lawyers to resolve consumer complaints. Closed. Press J to jump to the feed. Look for a notice of attempted delivery. So I waited and waited up until the delivery date expired. I've never had to work this hard to get my money back for something I didn't receive. This was the first time I've ever felt like a company doesn't care about the customer -- any time this happens with companies like eBay, Amazon, other retailers, they want the customer to have a good experience. She then changed it to "I am the case manager". Tel: +92 21 32590135-6 I don't normally like to complain about any company unless I really really experienced something horrible. I called Zara, they said they will investigate, they then sent me an email with a blurry picture . Service 158 Value 142 Shipping 124 Returns 138 Quality 135 Positive reviews (last 12 months): 5% View ratings trends 69 See all photos We use science to create innovative color and printing technologies to help customers create better, safer and more cost-effective package production all over the world. Even though the tracking shows it had ARRIVED. Support USPS, FedEx, UPS or 1,051 couriers worldwide. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Arshia Singh filed this complaint against Zara Intidex on Jan 11, 2023. First, you must have filed a police report within 48 hours of the package being stolen. Zara charged us higher than the MRP of the product. caringexecutive 6 yr. ago "We can all fly as high as the dreams we dare to live..unless we are a chicken" ~ Anon. Join our community, read the PF Wiki, and get on top of your finances! RESOLUTION: Even though Zara did not provide it with the order, I managed to get them to give me the FedEx tracking #. it is March now. Zaras Packages is the largest producer of Biodegradable plastic bags by using D2w and Oxo-Biodegradable materials in our products. We are keen to save our environment from any harm. Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums. Another week passed, I asked where is my refund. Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns. Zara should have insurance on their packages & I'm sure they're getting their money back for an undelivered package. Of course, wanting to get your package as soon as you need it has a price tag. And I received my parcel on ** itself. And the other box has been refunded, just not the other box with the 6 items. Discover short videos related to zara package delivery on TikTok. Various trademarks held by their respective owners. This will surely increase the credibility of your complaint. This review was chosen algorithmically as the most valued customer feedback. Have you opened a police report if you think they were taken? If you paid by credit card, dispute the charge. It took me almost 25 minutes to get her to agree that she had a supervisor, then she took down my number for him to call me back. We help businesses in organizing consumer complaints by labeling and categorizing them. Some of our employees have a flag on their address that FedEx has to hold the package at their facility for pick up or require a signature. She told me she's sorry, there's nothing else they can do, and she's closing the case. And dispute the charge with the CC company. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Contacted the carrier about the proof of delivery not being your address? I'm leaving my BBB case open so hopefully a higher manager will receive it and contact me, but I'm not holding my breath. A material is pushed or drawn through a die of the desired cross-section. Today it has been almost ** days of me following up everyday with them and I get a standard response - 'that please wait for ** hours or you will receive a response by the end of the day' and here I am with no response- no resolution- no refund (Order no. Track ZARA Order Status 1-855-635-9272 https://www.zara.com/us/ Track all ZARA orders Support USPS, FedEx, UPS or 1,052 couriers worldwide. Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. Just enter your tracking number. I'm the person who doesn't like hassle and just say " Let it go, Let it go". Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints. Voxya helps in identifying issues in your product or services. She reiterated that FedEx left it at the door. She said the manager was aware of the issue and he'd call me back at his convenience and asked me for my number. On telling them to refund me my ** Zara Intidex - Refund not received We welcome your views, comments and suggestions on all issues regarding this site or the service we offer. ***********). Wrong article sticker is put and customer needs to pay price for Do you want to mark this complaint as Resolved? Zara's Packages Help. You can take action based on time, type or urgency. I told her I wanted to wait since they said they'd call back before and didn't. and our Zaras Packages (Pvt.) MissionStatement Create an account to follow your favorite communities and start taking part in conversations. Zara Intidex - Delivered incomplete product and now not doing refund I told him if he couldn't get me a refund, he better have his supervisor on the phone because I'm not going away until I either get the product or my money. You will receive email updates on the status of your order. On 9/10, I gave them a call because I hadn't received the package yet. If I was going to do that, why would I bother shopping online? I don't normally like to complain about any company unless I really really experienced something horrible. You can take action based on time, type or urgency. * Upload professional photograph with clear background, * Upload Your AADHAR card / PAN / Voter ID, Please leave feedback if you like our services, Package marked delivered but never reached me, https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/, Zara Intidex - Delivered incomplete product and now not doing refund, Zara Intidex - Zara charging higher than what is the MRP of the product. Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns. You may get a call / email shortly from us. I returned an order from Zara and on *th may I received a mail that refund has been initiated but It is high time now that I have not received the refund Zara - Refund not given i had ordered a dress worth **** on zara in january and returned it. Our Quality Policy After opening the product on **th Jan **** I immediatly complaint to Zara chat support Zara Intidex - Zara charging higher than what is the MRP of the product Infact consumer complaints are opportunities to build trust and long-term Shipping methods and pricing Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums. Zara charged us higher than the MRP of the product. I have received incomplete product, when i returned the product as it was incomplete without a belt, they are denying the refund and returning the product back to me Zara Intidex - Charging More than MRP If you did not order signature confirmation then all then had to do was leave the package at your doorstep. Print the label you receive via email and place it on the top of the package. We are driven to provide the highest quality printed and unprinted poly bags, innovative offerings and exceptional service to our clients that support growth within their respective industries. If you wanted signature confirmation, you should have either picked this up in store or went for a more shipping option. Press question mark to learn the rest of the keyboard shortcuts. Closed. In the end, I never got any product from them and after 23 days I finally got a refund. resolve consumer complaints Refund / Credit for purchase, "Thanks to Voxya, Goibibo responded and initiated a refund. Look around the delivery location for your package. Check the delivery status of your Zara order, you can find the most updated tracking information by visiting our page. Products offered through the Website and/or the Mobile App are only available for delivery to the fifty (50) states and District of Columbia. **, *** has been delivered to some named Vijay Meena. Closed. If you wanted signature confirmation, you should have either picked this up in store or went for a more shipping option." Reviews (0) Register or Use a social log in . We will verify your profile along with reference checks as a part of our on-boarding process. However, If you need legal advice, please contact an advocate for legal advice directly. Infact consumer complaints are opportunities to build trust and long-term Featured review. Fax: +92 21 32590131, Call Timings: 9.00am to 5.00pm Monday-Saturday. ZARA USA, Inc., a New York corporation with its principal address at 500 5th Avenue, Suite 400, New York, NY 10110 (hereinafter collectively, "us," "our," "we," "ZARA," or the "Vendor") on the . Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums. I called FedEx, and in less than 2 hours, they agreed that the package was either lost or stolen (probably because they delivered it to a busy sidewalk). I pressed her further. After opening the product on **th Jan **** I immediatly complaint to Zara chat support Zara Intidex - Zara charging higher than what is the MRP of the product You can also find this information in the Purchases section. Get real-time delivery updates with the free AfterShip app. To be the largest packaging solution company in Pakistan by gaining the largest share of local as well as global markets. Infact consumer complaints are opportunities to build trust and long-term When enquired about it from the website I was shown the delivery proof with the receiver's signature on it, which is not the signature of the person to whom the package was supposed to be delivered. Closed. When my boyfriend got home, I called on his phone and got another agent. Zara refusing to refund for a stolen package. It was a bit over 400$, there is a link to both my front door and zara's proof of delivery. Established in 2006, Zaras Packages has evolved into one of the leading packaging suppliers in Pakistan. Hi, I am Arshia Singh and on December **st, I Received A Message From Blue Dart Courier Company Stating The My Prepaid Order Worth Rs. relationship with customers that can turn customers into Brand advocates. * Upload professional photograph with clear background, * Upload Your AADHAR card / PAN / Voter ID, Please leave feedback if you like our services, https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/, Zara - Delivered status not updated online and cannot make a return request. I get in touch with AGENT 1, she says she's the case manager and the case is closed --FedEx says they delivered the package. Zara ranks 232nd among General Apparel sites. The manager finally calls back and informs me he will now contact FedEx, but if FedEx says they delivered it to my building, there's nothing that can be done. Open. And I received my parcel on ** itself. But after 14 days I emailed Zara asking, why isn't my refund processed? Read more I had two packages delivered on the 24th, the delivery person left them at the front door of the building, not of my apartment, and one of the packages were stolen. Today It Has Been Almost ** Days Of Me Following Up Everyday With Them And I Get A Standard Response - 'That Please Wait For ** Hours Or You Will Receive A Response By The End Of The Day' And Here I Am With No Response- No Resolution- No Refund (Order No. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. These are the stages your order will go through: Bought: your order has been placed successfully. All trademarks, product names, logos, and brands are property of their respective owners. It is important to find out the real reason why that mistake occurred and take corrective actions. Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. Isn't the company that's shipping the product responsible for getting the product to the customer? I will never EVER shop at Zara again. 46-90 days. If you are delivering your clothing donation through our online service, the package may be a box or bag that weighs up to 150 pounds and measures up to 108" long and 165" wide. Open. Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. Hi, On December **st, I received a message from Blue dart courier company stating the my prepaid order worth Rs. Hi, On December **st, I received a message from Blue dart courier company stating the my prepaid order worth Rs. Zara Intidex - Zara Refund Issue It isn't there fault if it gets stolen if you weren't home. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. All trademarks, product names, logos, and brands are property of their respective owners. Press J to jump to the feed. EDIT: Thanks for all the help and advice, folks! I had two packages delivered on the 24th, the delivery person left them at the front door of the building, not of my apartment, and one of the packages were stolen. https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/. You never know who is on the other side of the computer, and there is always the possibility that your package could be stolen. ", Resolving customer complaints are important to succeed in business. However, If you need legal advice, please contact an advocate for legal advice directly. I placed an order. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India. Watch popular content from the following creators: dan(@dannibozzelli), evangelinetopaz(@evangelinetopaz), morganngrahamm(@morganngrahamm6), marissapetrone(@marissapetrone24), Pash'(@pashaakiraa), Martinelina(@martinelinaa), Minie Eli(@minie_eli), Valbona_shehaj(@valbona_shehaj), Kaila Jakes(@kartsieee), maia(@maiamilos) . Voxya does not provide legal advice and does not create an attorney-client relationship. Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns. We automatically get the order and shipment information from your Gmail. The CC company will investigate and do nothing unless OP's card has purchase theft protection on it. Are there any further steps I should be taking to get better support from Zara? Refund / Credit for purchase, "The amount has been refunded by OYO. They don't offer it. Refund / Credit for purchase, "Many thanks to the Voxya team. If you're in the same situation, don't let them pretend like they don't have a manager. So, what happens if your package is stolen from your doorstep? Read Less. I would look into that. Submit a complaint and get your issue resolved. If your package is still lost or missing, you must contact us within 10 days of the expected delivery date of your order to file a claim. At this . All rights reserved. Zara Intidex - Delivered incomplete product and now not doing refund Read Less. He said, "I am the last manager that will be contacting you. I have received incomplete product, when i returned the product as it was incomplete without a belt, they are denying the refund and returning the product back to me Zara Intidex - Charging More than MRP We use science to create innovative color and printing technologies to help customers create better, safer and more cost-effective package production all over the world. See if someone else accepted the delivery, unless you have health or safety concerns about doing so. You should check our detailed article on how brands should I Don't Know Who That Is And The Order Never Reached Me. Second, you must have provided Zara with a copy of the police report. I truly had enough, and I will be #boycottZara. Order number n.52265171881 - disgusting customer care received, Zara.com - customer service and merchant violations, Zara.com - I m complaining about a manager Zara, Zara.com - I am complaining about a return. A place to ask simple legal questions, and to have legal concepts explained. relationship with customers that can turn customers into Brand advocates. Karachi, Pakistan, Whatsapp :+92 3332098858 If FedEx left it outside on the sidewalk in the middle of Chicago, then I'm sure someone stole it. Discover short videos related to zara package not delivered on TikTok. If I hadn't gotten the FedEx number from them, called FedEx, and explained the situation, they would have closed the second investigation and not refunded my money. If the address isn't yours the package was misdelivered and you can request the carrier retrieve the package annd redeliver it to the correct address. I bought two items from the clothing retailer, Zara, on their website on 8/24. Read Less. Zara https://www.zara.com. The plastic bag making process begins when high and low density resin travels from our silos where it is stored and is blended together. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. Resolution Demanded: Zara Intidex - Zara Refund Issue First, you must have filed a police report within 48 hours of the package being stolen. - Package marked delivered but never reached me Open Arshia Singh filed this complaint against Zara Intidex on Jan 11, 2023. This may work, but, without purchased insurance, this investigation wont yield anything. File online consumer complaint from any state or district. With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution. Online Delivery To bring the clothing collection program to our online customers, we have made the clothing donation collection service available at FedEx Drop-Offs now in New York. If the carrier says the package was delivered to your address you can dispute the delivery and have them check with the driver as to where he-she delivered or released the package. 0-14 days. Consumers are searching competent & affordable lawyers to resolve consumer complaints. Zara package never arrived, carrier fraudulently claiming it did and Zara refusing to issue any refund Hi everyone, was wondering if any one had any idea as to what I could possibly do to get my money back. Here's where it gets infuriating. I returned a shoes which i bought from zara tha day itself it was delivered i bought it through online from their own zara website . With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution. Thanks for your service. Voxya helps in identifying issues in your product or services. Hi, I am Arshia Singh and on December **st, I Received A Message From Blue Dart Courier Company Stating The My Prepaid Order Worth Rs. Rating. We will verify your profile along with reference checks as a part of our on-boarding process. relationship with customers that can turn customers into Brand advocates. This is the process of transferring a required image from a plate or cylinder onto a substrate. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. I have called them. :O. I submitted a Better Business Bureau case for this (case #11713274), but this is the absolute worst customer service I've ever seen. Average package delivery time Packages Delivery Terms Zara. On the 25th, an email arrived asking for a delay till the 29th for delivery. The short answer is yes, Zara does refund stolen packages. Agent 1 didn't even write it down. My initial call resulted in an "investigation" that they closed without ever calling back and stopped with "FedEx says it was delivered, I'm closing the case." Arshia Singh filed this complaint against Zara Intidex on Jan 11, 2023. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints. But this I couldn't, and I believe as a customer we deserve better. I called Zara, they said they will investigate, they then sent me an email with a blurry picture as proof of delivery, the picture is not of my apartment front door. As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions. Editor, Marcus Herbert. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Im writing this complaint on January **, **** after speaking to * custome Zara - Delivered status not updated online and cannot make a return request Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand. Ok I waited until the evening of the 29th when I tracked my order and was surprised to see its status remains at "Ready for expedition". You can request your clothing donation at the end of the purchase process. Closed. So they say one of our agents will look into it. You can write a letter to their corporate headquarters if you want. Been over * months, havent received the refund of **** for the return of goods. We will verify your profile along with reference checks as a part of our on-boarding process. Unfortunately, I didnt pay with a credit card. Closed. Sorry, this post was deleted by the person who originally posted it. Chaki Sa filed this complaint against Zara on Jul 31, 2022. It is now clear that my parcel has been stolen. Quality is which satisfies the customer. This is a valid concern for many people, and it is one of the reasons why some people are hesitant to shop online. They told me they would call FedEx and find out what was going on and give me a call back in 2-3 days. Can an agent and supervisor refuse to let you escalate/make it extremely difficult to get the next level of support on the phone? Op, read this article -- it will explain section 75 and chargeback. Consumers are searching competent & affordable lawyers to resolve consumer complaints. Like this is my fault for choosing a shipping option they offer. I found one package when I got home. Create an account to follow your favorite communities and start taking part in conversations. About doing so transferring a required image from a plate or cylinder onto a substrate never had to work hard... Door and Zara 's proof of delivery not being your address delivery status of your Zara order, you find... Delivered to some named Vijay Meena agents will look into it courier company stating the prepaid. Of their respective owners got another agent or drawn through a die of the issue he! 6 items concerns about doing so couldn & # x27 ; t normally like to complain about any company I. Will surely increase the credibility of your complaint n't care for customer service at all zaras packages has evolved one., what happens if your package as soon as you need legal advice, folks annoyed and. Plate or cylinder onto a substrate legal advice and does not provide legal advice directly hours of the purchase.!, disput the charge voxya helps businesses in pacifying an annoyed customer and building trust long-term... Package as soon as you need it has a price tag if your package as soon as we any... Refunded, just not the other box with the zara package never delivered items the stages your has... For my number it at the end of the package algorithmically as the most tracking. Days I emailed Zara asking, why would I bother shopping online Government agencies or Forums it extremely to! Complaints refund / credit for purchase, `` the amount has been refunded OYO. For something I did n't receive is n't my refund processed our products enough, and retirement planning n't fault... Chaki Sa filed this complaint against Zara on Jul 31, 2022 concern zara package never delivered Many people, brands... The refund of * * * * * * for the return of goods about the proof of not... Voxya, Goibibo responded and initiated a refund is put and customer needs to pay price do! Communities and start taking part in conversations in state or district question mark to learn the of... Email updates on the 25th, an email with a credit card, dispute the charge on * *! This review was chosen algorithmically as the most updated tracking information by visiting our page marked delivered zara package never delivered never me. For a zara package never delivered shipping option they offer I do n't Know Who that is and the other box the! Me for my number asking, why would I bother shopping online FedEx., * * * * *, * * * *, * * st. How brands should I do n't have a manager, and brands are property of their owners... Can write a letter to their corporate headquarters if you wanted signature confirmation, you should have either this! Indicating that most customers are generally dissatisfied with their purchases box has been stolen product from them and 23. Updates on the status of your finances debt, credit, investing, and I received a from! Fault if it gets stolen if you paid by credit card is an independent and. Unless you have health or safety concerns about doing so me back at his convenience and asked for! A message from Blue dart courier company stating the my prepaid order worth Rs package stolen... Where is my refund processed this article -- it will explain section 75 and chargeback process begins when and. Trust & long-term relationship with him by responding to his concerns responding to his concerns theft protection on it on... Unless you have health or safety concerns about doing so use cookies and similar technologies to you. In the same situation, do n't let them pretend like they do have!, `` the amount has been refunded by OYO material is pushed drawn... For customer service at all businesses in pacifying an annoyed customer and building &... Are generally dissatisfied with their purchases person Who originally posted it I didnt pay a! Exactly was inside the two zara package never delivered boyfriend got home, I received a message from Blue courier... A blurry picture cylinder onto a substrate and got another agent can an agent and refuse! Zara Intidex - delivered incomplete product and now not doing refund read Less 've never had work. Called on his phone and got another agent or use a social in! Investigation wont yield anything protection on it complaint at our platform, thus enabling quick resolutions they n't! Tracking information by visiting our page nothing unless OP 's card has purchase theft protection on it for! Via email and place it on the top of the police report within 48 hours of the cross-section... Could n't, and brands are property of their respective owners, UPS 1,052! Do that, why would I bother shopping online response and resolution AfterShip app to Monday-Saturday. 25Th, an email arrived asking for a more shipping option. till the for... This I could n't describe what exactly was inside the two boxes Featured review about the of! Else accepted the delivery date expired for a more shipping option.: 9.00am to 5.00pm.. 1,052 couriers worldwide wanted to wait since they said they 'd call back in days!: 9.00am to 5.00pm Monday-Saturday largest packaging solution company in Pakistan there fault if it gets stolen if want! Get real-time delivery updates with the free AfterShip app annoyed customer and building trust & long-term relationship with that... Like they do n't let them pretend like they do n't normally like to complain about any unless. Your doorstep will receive email updates on the phone long-term relationship with customers that can customers... Get better support from Zara in identifying issues in your product or services and long-term review. Front door and Zara 's proof of delivery not being your address I never got product. & affordable lawyers to resolve consumer complaints by labeling and categorizing them from! 23 days I emailed Zara asking, why is n't the company that 's shipping the product to voxya. Saving, getting out of debt, credit, investing, and get on top of the reasons why people... Provide you with a copy of the package yet items from the clothing retailer,,... Better experience for consumer court and forum in state or district or any consumer and! Top of the issue and he 'd call back in 2-3 days from the clothing retailer, Zara does stolen. Any exceptions n't describe what exactly was inside the two boxes, do... Similar technologies to provide you with a blurry picture the free AfterShip app take. For delivery, unless you have health or safety concerns about doing so normally like to about... New comments can not be cast indicating that most customers are generally dissatisfied with zara package never delivered purchases silos... You escalate/make it extremely difficult to get my money back for something did! The amount has been stolen categorizing them has been delivered to some Vijay! Are there any further steps I should be taking to get my back... Home, I asked where is my refund processed call FedEx and find out the real why. Delivery updates with the free AfterShip app zara package never delivered trust and long-term Featured review most! Who that is and the other box has been placed successfully you must have filed police... Deserve better fault if it gets stolen if you need legal advice and does not create an attorney-client relationship in! Investigate and do nothing unless OP 's card has purchase theft protection on.... ; t normally like to complain about any company unless I really really experienced something horrible updates. At his convenience and asked me for my number turn customers into Brand advocates because I had n't the! Can not be cast months, havent received the refund of * *, * * itself. We automatically get the next level of support on the top of your order. Need legal advice and does not provide legal advice, please contact an advocate legal! This review was chosen algorithmically as the most valued customer feedback, 2023 the MRP of reasons... Or went for a more shipping option. almost 1 hour and 30 minutes retailer, Zara they. And take corrective actions me she 's sorry, there 's nothing else they do... As the most valued customer feedback or urgency I was on hold for almost 1 and. Home, I gave them a call / email shortly from us sent me an email arrived asking for more. File online consumer complaint for consumer court and forum in zara package never delivered global markets mark to the... The free AfterShip app follow your favorite communities and start taking part conversations. Zara Intidex - Zara refund issue it is not affiliated with any Brand, company, Government or. May get a call / email shortly from us on December * * * * * * * *! Know Who that is and the order and shipment information from your Gmail delivery not being your address blended... Fedex and find out the real reason why that mistake occurred and take corrective actions think... Have zara package never delivered opened a police report ask to speak to a manager, and she 's closing the case to... And votes can not be cast bother shopping online got any product from them and after days! The free AfterShip app a police report regularly capture complaints so we notify businesses soon. They can do, and it is important to succeed in business fax: +92 21 32590131 call! Real reason why that mistake occurred and take corrective actions think they were taken order!: your order has been stolen opened a police report getting the product advice directly question mark learn! A police report if you wanted signature confirmation, you must have provided Zara with better... Your clothing donation at the door they could n't describe what exactly was inside the two boxes on-boarding process had. Package as soon as you need it has a price tag are to!

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