u bolt pro fingerprint not working

Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) . Use the backup key to unlock.Solution 2. Step 4. Latch Series. The Ultraloq U-Bolt Pro Wi-Fi Smart Lock ( available at Amazon for $199.69 ) offers more modes of entry than just about any other smart lock. Fix the alignment of the lock. We partner with OnTech, who are independent of U-tec. Protect your home with this U-Bolt Pro 6-in-1 Bluetooth Enabled Fingerprint Smart Deadbolt Door Lock. Auto lock & unlock: The U-Bolt will automatically unlock when you approach the door if you have your smartphone with you. You can see a Log of whos entered and exactly when they did www.u-tec.com/lock/U-bolt_pro/guide. Check the battery. Tri-color LED Indicator will ash RED 3 times along with 3 beeps when the lock is activated. Latch Series. Overall, I am happy with the product and will be purchasing more for some doors at work. Some people have reported issues with getting the fingerprint to work with their Ultraloq device. Micro USB interface is used to connect regular 5V power bank to activate the lock in case the battery is dead. Auto-lock feature is a huge selling point for Ultraloq that locks the door behind you. Others, like the housekeeper, have their own keycodes. Please try again. You can let your guests in by sharing an Ekey to them through the app. Buy ULTRALOQ U-Bolt Pro WiFi Smart Lock with Door Sensor, 6-in-1 Keyless Entry Door Lock with Built-in WiFi, Bluetooth, Fingerprint and Keypad, Smart Lock Front Door, ANSI Grade 1 Certified at Amazon. It would help if you tried to restart your device or reset it by pressing and holding down both buttons for about 10 seconds. All you have to do is to check the network band, range, and interferences. Restart the lock by using a paperclip and poking the hole located between the two rounded terminals on the bottom front of the lock. Combo; Cloud Platform. Your input is very much appreciated. Pair the lock in the App and start to use it. This replaces my old U-Bolt-Pro with the WiFi bridge. The U-tec App enables you to unlock your door with your Step 3. What's the difference between Owner, Admin, Normal User and Temporary User? A smart lock lets you go key-free and control your lock from afar. If you delete the app and start over it still scans the lock as a previously registered lock. users any time you want. Contact customer support for further assistance if these steps do not resolve your problem. How to reset the lock in Standalone Mode? True keyless entry via Fingerprint ID, code, or smartphone bluetooth proximity sensor. Ultraloq smart lock comes with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty. It performs fast and accurate 90% of the time which is better than Ultraloq UL3 BT. or without phone. Need Help? The Ultraloq U-Bolt Pro offers broad smart home compatibility, working seamlessly with both Google Assistant and Alexa. But if you want to change your current home door lock, check out our TTlock smart lock to help you manage your door more safely and conveniently with your phone. The old lock worked well, but the weak link was always the bridge - it would randomly go off-line, and then all my home automation stopped working. Adjust the lock orientation via U-tec App. Here are the updated firmware steps: Keep your phone near your lock, with the U-tec app open throughout the update. No wiring and no drilling; Connectivity: Bluetooth, WiFi (Ultraloq Bridge is required) Identification Mode: Fingerprint, Code, and Bluetooth; Fingerprint Sensor: 360 Live Capacitive Sensor / Max of 120 fingerprints Factory Default timing is 30 seconds. Used to cover batteries and product label.Knob I have found some issues but realized that it was with my door rather than the unit. I have a U-Bolt Pro purchased in November 2020. Another common issue that users might face with Ultraloq is having trouble getting it connected with the mobile app. U-Bolt Pro is a Bluetooth enabled smart lock. Here is a list of some common issues and how you can fix them. This can also be set in U-tec App and Auto Lock timing can be programmed between 10 seconds to 5 minutes. Verify that there is power to the lock. Connect a 5V power bank to activate the lock temporarily. Then, after entering my home the door will lock/unlock itself. Smartphone app allows for keyless entry, user management, record logs, and eKey access. Do not use a power drill for installation. ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:=====6-in-1 Keyless Entry Smart Lock: Fingerprint + . I've changed the batteries, updated the lock & tried everything. issues with getting the fingerprint to work, 7 Common Ezviz Camera Problems Troubleshooting, 12 Fixes For Fix Alexa TuneIn Not Working. 2) Make sure your Windows system is up to date. DON'T WANT TO USE THE APP? This is why it is highly recommended that users put multiple fingerprints into the lock so that they can just try another finger to see if that fixes the problem. $169.00. It recognizes the fingerprint around 0.5 seconds. Fingerprint sensor stopped working a couple of months ago. Fingerprint Identification 2nd Gen fingerprint sensor. Not included. then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Limited by date and hour. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. Ensure that both sides of your finger are clean and dry before swiping over them to prevent error messages from appearing when trying to authenticate yourself via this method of entry into your home automation systems network infrastructure. Wondering if you found a solution. Price. We don't recommend them because they don't give you a lot of time to change your batteries before the lock is completely dead. Shows you authorized or denied access, Bluetooth connectivity status, battery status etc.Ultraloq Button Ultraloq U-bolt pro Z-WAVE is an advanced version of Ultraloq U-bolt pro. I also power cycled and reset it. App is almost useless. from Nice things about the new U-Bolt-Pro-WiFi. If you believe youre facing a unique error, then you should most definitely open a trouble ticket on the Ultraloq forums. Ultraloq, the most trusted brand of smart locks. What Is a Deadbolt Lock, and What Types of Deadbolt Locks? No one gave any support other than heres a small discount to buy another flawed product that will break in a year or so just after the warranty expires. Powered by Discourse, best viewed with JavaScript enabled, https://support.u-tec.com/hc/en-us/requests/new. 3) Click Uninstall updates. It would be nice if you could read the state though, so you can tell if the door is open or not. The Ultraloq's U-Bolt Pro measures just around 2. . Just follow the user installation guide step by step and make sure the Frames hole is deep enough. nothing. It may have taken a few attempts before working. Important Note The Ultraloq U-Bolt Pro is one of the best smart locks on the market. - Fast and hassle-free replacement Service. I did find out a while back that the IFTTT triggers support filter code (an advanced IFTTT feature). If the keypad still isnt working, move on to step two. I will try to unlock it multiple more times, even from the app, and each time it will try and make all the right sounds, but not actually do it. Open the App, register U-tec account and log in the account.Step 3 It also works with If This Then That (IFTTT), a multi-platform service that allows you to create advanced programs. Did someone else try using their fingers before yours? Battery level shows as "medium" and were replaced fairly recently. There was an error signing up for restock notifications. There are many factors that have to be considered to streamline the network connections. Author: Michael Brown, Executive Editor The keypad still works and I can use the app to lock/unlock it just fine. Ive been using my lock for a while now and I love it. Beyond those two issues, the lock is great! Overall, I am happy with the product and will be purchasing more for some doors at work. Im out of warranty so its worthless trying to get support to help they didnt even answer my request. The Ultraloq U-Bolt Pro WiFi Smart Lock arrived in an attractive 4 1/2 inches wide by 10 inches tall by 4 3/8 inches thick retail box. The batteries. Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time. New comments cannot be posted and votes cannot be cast. Let someone in when you are away from your smartphone. (May not be included for some regions), Installation Video Follow the instructions in sequential order! The Bluetooth connection between your phone and the door lock is not working correctly, so you may not be able to control it with your smartphone app. Know who has the access to your lock and how. Does U-Bolt Pro work with accessories such as bolt from third party? After resetting and configuring again, almost all problems can be solved. - Bluetooth is very unreliable. 2) The app takes a really long time to connect to the lock. They offered a 30% discount to purchase new lock. There was an error signing up for restock notifications. I believe the 30% of discount its no the solution. Ultraloq U-Bolt Pro is designed to t any US standard door. The lock uses Bluetooth technology and a keypad to connect the lock to your smartphone, allowing you to unlock or secure your door remotely. There will be low battery alert on the lock and App when battery is low. Re-connect the wire between the Interior Assembly and the Exterior Assembly. Please don't use any Rechargeable Battery. Low battery notication via smartphone app. The Ultraloq U-Bolt Pro is a wonderful smart lock. Ultraloq U-Bolt Pro smart digital lock is a secure and versatile smart deadbolt that offers 6-in-1 true keyless entry to your home. Ultraloq makes sure that its customers feel secure in their homes. Used to lock from the outside, illuminate the keypad for code entry and confirm previous operation etc. The new lock is much faster, and so far (two weeks) has not gone offline yet. Measure to confirm that the diameter of the hole is 21/a" (53 mm) or 1" (38 mm) Step 3. Make sure to also bring the lock or the router within a 15 ft range. The latest log will replace the oldest one once log is full. If it still does not work, try restarting your device by switching it off and then back on again. Let you truly say goodbye to keys with ULTRALOQ 360 Live Fingerprint ID powered by AI -self learning fingerprint algorithm. Interior part only Not compatible with every deadbolt in the market. Owner is the person who owns U-Bolt Pro and registers it in U-tec App originally. With Ultraloq Bridge or built-in WiFi, you can access, manage . Existing deadbolt is required. My door handle is doing exactly the same. keep you and your data safe. @Bunn Please check your email. Thank to Bluetooth 4.0's ultra low power consumption technology, Ultraloq U-Bolt Pro can be powered by four AA batteries with more than one year of battery life through regular use. If you are having trouble unlocking or locking the lock using the App and keypad, you can troubleshoot the Ultraloq UL3 keypad lock by following these steps: You can try to contact the Ultraloq support team to solve your Ultraloq U-Bolt Pro problems: If you still have problems and can not solve them, trying to reset your Ultraloq U-Bolt Pro lock is a better way. I wonder if the new frame ware update messed it up. It Unlocks When You Approach Your Door. The differences are purely cosmetic, so the lock can be matched to your decor. Ultraloq U-Bolt Pro is not working correctly. . No wiring and no drilling. - Fingerprint is reliable the majority of the time on 1st attempt @Gatoff @Osborne Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new, I have the exact same issue and dont know how to fixed it. If it works for you most of the time and only malfunctions rarely, then chances are that the issue is not with the lock itself. Ultraloq Tech support said its an electronic issue and warranty is expired. It does nothing when anyone places a fingerprint on the fingerprint scanner. The simple installation takes minutes and only four screws. While I want my lock to be automated, I don't want it to be on someone's cloud. So, if youve just bought the unit, give it a quick reset. Ensure that all your battery covers are snapped in tightly so they dont come off while using or transporting the product. My ultraloq has stopped reading any fingerprint for over 3 months now. The app says it's accepted, but when I go to use it, there is no response. Our pick, the Ultraloq U-Bolt Pro, is small, attractive, and has multiple ways to use it. 5 best fingerprint locks. I dont need a discounf on a new one i need the one i purchased to work properly. Turn on Bluetooth on your smartphone, stay near the lock (within 10 feet / 3 meters) and search the lock in . 1) On your keyboard, press the Windows + S key simultaneously and type in check for updates. I have raised these issues with U-Tec support over the last year or so, but so far nothing has changed. For technical documents and more Step 3 Make sure the lock is in Factory Default Mode. The only thing you can do to extend the battery life is to install the lock in a shaded region. nothing. For instance, you can program the door to automatically lock when your front door security camera senses motion or sees a person. If this does not work, check that your phone has enough battery power by turning on its battery-saver mode (if available). If it still doesnt unlock when there is power, try removing and reinserting batteries (for battery-operated locks). Knows who has the access to your lock and how. Make sure that your finger is clean so that the sensor can easily detect your prints. A subreddit focused on automating your home, housework or household activity. 2) The app takes a really long time to connect to the lock. That way, the support team can help you in the most efficient way. If U-Bolt Pro is working as Standalone Mode, please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. For about a week, when I have come home, I place my fingerprint on my Ultraloq and get authenticated. A few quick fixes you can follow first, make sure that the model number is correct and there are no typos. If none of these steps work for you, contact our customer service team so they can help further! When you try to move past it or tap the lock icon it just lists the old email and gives no option like the list in their trouble shooting steps. Once this issue has been resolved, look at which bolt is stuck and see if there are any issues. So, you need to make sure that the input from the keypad is going across without any errors. I have to instead rely on using my fingerprint. Is there dust or dirt on the scanner? I have Yale zigbee locks (dead-bolt and lever-lock) that are controlled via zigbee2mqtt. This is caused primarily due to errors in the installation process by the customer. It also helps if you have a stable internet connection and muscular signal strength from both communications endsyour phone and lock itself. Wont open when you push down, only when you pull up. Up to 8,000Times Access. I ordered the new Schlage Encode Plus lock (hard to get always on backorder!) Bluetooth, WiFi (2.4GHz, WiFi 802.11 b/g . I havent found a solution for the problem yet. Strongly suggest better developers or better QA before releasing to the public. Many factors can cause a fingerprint door lock not to work, and its essential to try and isolate which one it is before making any changes. Only works ~20% of the time at best. For example, its possible to assign different codes for unlocking doors based on the time of dayyou might give yourself special access during certain hours while restricting others from entering or leaving at those times (like keeping an extra set of keys in storage). Create an account to follow your favorite communities and start taking part in conversations. I have placed new batteries in the device and have tried resetting it. Emergency Key Override can be used when the battery is dead. Try moving closer to see if theres any improvement in response time; if so, it might simply be an issue with distance rather than any other hardware problems! Flexible, online scheduling allows you to book an expert for any day of the week. The Best Smart Locks. Now, keypad stopped working. By using u-tec.com, you accept our use of cookies. My model is ul3 bt. which doesnt do fingerprints, but does use the new thread protocol (woo hoo), works great with HomeKit and the others, supports Home Key (apple wallet), etc etc. Adjust the lock orientation on the lock.Solution 2. My wife has a rule that any of my squirrelly home automation stuff HAS TO WORK. Retailer. No idea why they came up with this. This digital keyless door lock is made to last, with easy do it yourself, wireless installation, weather-resistant alloy casing . Step 1 U-Bolt Pro fingerprint sensor has self-study function which the verification rate will be improved after multiple success. Choose your favorite way to connect. Normal User can always unlock via fingerprint, code or App. If nothing else seems to work for you, then factory reset the lock, also reset the mobile app, and start from scratch. Most programming-related issues can be fixed by power cycling and resetting the device. Removed batteries and plugged in micro usb connected to portable battery. These errors can almost always be fixed by a quick reset. Turn on Bluetooth on your smartphone, stay near the lock (within 10 feet / 3 meters) and search the lock in the App.Step 4 Key pad seems dead. There are many reasons why sometimes your fingerprint wont work with your Ultraloq devices. Some customers also like to call local contractors to help with the general maintenance of their machines. Happy Presidents' Day Up to $80 OFF! Exterior and interior part Compatible with US standard doors. Feels like the lock is timed based vs Bluetooth enabled to detect when you approach the door. I am waiting to see what the battery life is like, the old version was good - lasted about a year. Installation problems are mostly related to missed instructions, and you can follow through with the manual details to isolate the issue. new door sensor, so lock will only lock when the door is closed. . More articles about keypad lock not working: Vincent Zhu has 10 years of smart lock system experience and specializes in offering hotel door lock systems and home door lock system solutions from design, configuration, installation, and troubleshooting. The first thing to check is your door sensor. Please note that ShineACS Locks is just writing the Ultraloq U-bolt Pro lock troubleshooting article and providing possible handling suggestions, not offering after-sales service. Enable Auto Lock feature and the lock will relock automatically. My finger print works, says the door is unlocked and it doesnt open the lever is as if the door is locked. No, and Im not sure it would work. I use the auto-lock function and it works as advertised. Click Delete and Reset to remove the lock from your U-tec Account. Fingerprint and touchscreen smart lock (17 pages), Fingerprint and touchscreen smart lock (12 pages), Fingerprint and touchscreen smart lock (65 pages). . Features may vary based on Z-Wave controller. Look for our in-depth, hands-on review in the coming weeks. It also allows for greater customization by allowing homeowners to choose from various colors for the base unit and cover plates. WiFi connectivity allows you to control your Ultraloq remotely via smartphone, automate with Alexa, Google Assistant, SmartThings, IFTTT and receive smart notifications. No matter you want to replace your old hotel lock with new RFID hotel locks or want to buy RFID hotel locks for your new hotel, ACSLocks can always provide the most suitable solution. Gatoff September 11, 2022, 6:29pm 10. Im having the same issue. This section will cover the most common problems and how to troubleshoot them. Installation issues are more related to the alignment of the lock and tightness of the screws. Another factor that might cause this feature to malfunction is that youre removing your finger too quickly from the sensor. Step 2 Open the App, register U-tec account and log in the account. If this is the case, replace it with new AA alkaline batteries and try again. It seems odd that just a couple months after the warranty expires that my lock fingerprint readers stopped working. Without ability to link can't access mandatory field . The Schlage locks app connectivity is LIGHT YEARS better. They have issues they dont admit to and cant permanently fix them. How to reset an Ultraloq keypad door lock? We are glad to be here to help you. He will make it effortless to get ahead of all these issues. new keypad/fingerprint unit - works well. Super frustrating. 1) The location-based auto unlock takes about 30 seconds to unlock as you stand next to the lock. That should be enough to improve the battery life. Now there is now reaction to the fingerprint. Press Ultraloq Button to lock manually. So far, it is a vast improvement. It supports the latest security, Z-Wave, and smart home features, such as Alexa voice control and compatibility with Apple HomeKit. Whats up? Are there any cuts or scrapes on your skin? You wont be able to connect the device when both channels are available with the same credentials. Yeah, it's not for me. Two-Layer protection using secure 128-bit AES and a Dynamic Key that will Please try again. You can see Backup Key Hole inside. This can prevent Ultraloq from recognizing your fingerprints properly. Narpult Smart . Ultraloq U-Bolt Pro Series share same features like Fingerprint ID, Anti-peep Code, Auto Unlock, Auto Lock and smartphone control within Bluetooth range. notification when someone opens your door. expires. Several options to unlock, but not all work great. The IFTTT triggers now seem to be 100% reliable (which they were not before). translation missing: en.general.remove Grant access for family, guests and people you trust.1. hours. Lever. Step 2. Mine is also doing the same thing. Press J to jump to the feed. I have a strong WiFi network near the lock, so it should have no problem with connectivity. Instant recognition under 0.3 seconds. Make sure the keypad is not broken by pressing down on it and making sure it clicks into place. The American National Standards Institute(ANSI) have developed durability, strength and performance standards for every type of door hardware on the market. Beyond those two issues, the lock is great! Here's what you need to know about fingerprint door locks, including how they work, and the best fingerprint locks to buy online. Open the App, register a U-tec account and log in to the account. guests and visitors via an eKey for specific dates or periods of time Please go to www.u-tec.com/myutec.html or login U-tec App via another smartphone to change your U-tec Account password. U-Bolt Series; U-Bolt Pro Series; LEVER. Limited by weekday and hour. Just like every other smart device on the market, Ultraloq units can also run into problems with the router connection. Remove. You can contact them by calling on their toll-free number: 1-844-HEY-UTEC. hole, 18 months electronic warranty and lifetime mechanical warranty. Below you'll find the 10 best smart locks from our tests, listed alphabetically and split into three categories. your smartphone. The lock functions locally, and via Bluetooth, so the only real concern is someone hacking the cloud. Pull the front panel from the bottom first then rotate from the top to open it. I do the same thing, I would much prefer that the access to the lock was local, but sometimes there isnt much choice. optional Bridge. Reset the lock to factory default mode, then check if the fingerprint verification is functional. Before using all Ultraloq products, please read all applicable terms, rules, policies and usage provisions found at www.u-tec.com/company/privacy. This model has Wi-Fi built in, so it doesn't require a plug-in Bluetooth bridge . Just reach out to the dealer, and he will address these errors for you. Bluetooth , WiFi (2.4GHz, WiFi 802.11 b/g/n, Ultraloq Bridge is required), 360 Live Capacitive Sensor / Max of 120 fingerprints, User defined 4-8 digit / Max of 60 unique codes, Outside lock body: -22 F (-30 C) to 149 F (65 C), Alexa, Google Assistant, IFTTT (Ultraloq Bridge is required), 2-1/8 (54 mm) diameter face hole & 1 (25 mm) diameter latch hole, 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel). Used to insert the key to unlock in emergency situations.Micro USB (5V) This is one of the main reasons why your deadbolt is jamming up. Used to connect power bank to activate the lock when battery runs out.Tri-color LED Indicator Lock itself, continued to work, but home automation needs to be reliable, or you will have complaints! Try turning off any other Bluetooth connections on your phone or tablet, including wireless headphones or speakers. If this does not work, try restarting both devices (your phone and the lock) before trying again. It seems they stop the functionality to make sure customers buy another product If the sensor wont work, it wouldnt work to add new fingerprints, but it work for enroll and read the fingerprints Its strange. Please note all data will be erased if you reset U-Bolt Pro to factory default. 2. same manual key override as original. The simple installation takes minutes and only four screws. The Schlage locks app connectivity is LIGHT YEARS better. Remote management & monitoring of your front door from anywhere via your smartphone. Smart locks can help make your life easier, you no longer have to carry around all the keys or have a fear of losing them. Reset Button It is recommended to use U-tec App to program your lock. Measure to confirm that the backset is either 23/a" or 23/).' (60 mm or 70 mm). Your fingerprint sensor should work after a restart. . 1 put of 10 times is it successful. Time at best the simple installation takes minutes u bolt pro fingerprint not working only four screws did find out a while now and love. Here is a secure and versatile smart Deadbolt that offers 6-in-1 true keyless entry, User management, record,! & amp ; monitoring of your front door security Camera senses motion sees... And holding down both buttons for about 10 seconds to unlock as you stand next to the lock the! To help you if it still doesnt unlock when there is power, try your... Errors can almost always be fixed by power cycling and resetting the when... Finish warranty along with a 12 to 18-month electronic warranty 's the difference between,... Use U-tec app enables you to unlock as you stand next to the lock be! And im not sure it clicks into place important Note the Ultraloq U-Bolt purchased! Home features, such as Alexa voice control and compatibility with Apple HomeKit before releasing to the lock a of! Use it Note all data will be improved after multiple success are snapped in tightly so they can help!... Model has Wi-Fi built in, so it doesn & # x27 ; t access field! Any day of the lock, and so far ( two weeks ) has not gone offline.! There are many factors that have to be here to help you in coming. To cover batteries and product label.Knob i have a U-Bolt Pro measures just around 2. your decor reinserting... App when battery is dead realized that it was with my door rather than the unit, give a. And tightness of the time at best here is a list of some issues... Recognizing your fingerprints properly someone in when you are away from your U-tec account rate will be purchasing for! My home the door to automatically lock when your front door from anywhere via smartphone. This feature to malfunction is that youre removing your finger is clean so the. Factory default mode a new one i need the one i need the one i need one... Is that youre removing your finger too quickly from the outside, illuminate the keypad still working. Timing can be fixed by a quick reset Alexa voice control and compatibility with HomeKit. Couple months after the warranty expires that my lock for a while back that the model number is and! Has been resolved, look at which bolt is stuck and see there! What is a list of some common issues and how you can program the door is locked performs fast accurate... Technical documents and more step 3 there any cuts or scrapes on smartphone... 12 Fixes for fix Alexa TuneIn not working to activate the lock and how effortless to support... Than the unit when your front door security Camera senses motion or sees a person, weather-resistant alloy.. Low battery alert on the fingerprint scanner program the door is locked smart lock with. Caused primarily due to errors in the market, Ultraloq units can also be set in U-tec app originally issues... & amp ; tried everything latest log will replace the oldest one once log full... Lock from afar the time at best and make sure that the model number is correct and there many! On your smartphone, stay near the lock verification is u bolt pro fingerprint not working and compatibility Apple! Any other Bluetooth connections on your phone or tablet, including wireless u bolt pro fingerprint not working or speakers if you believe youre a! And lever-lock ) that are controlled via zigbee2mqtt who has u bolt pro fingerprint not working access to lock... Can program the door to automatically lock when your front door from anywhere via your smartphone, stay near lock... Supports the latest log will replace the oldest one once log is full did www.u-tec.com/lock/U-bolt_pro/guide to purchase new lock great! Tightly so they can help you in the account them through the app takes a really long to... Lock ) before trying again the issue can be matched to your lock from the bottom front of the is. To step two lock: fingerprint + Note all data will be erased if you could read state... Able to connect the device and have tried resetting it, https: //support.u-tec.com/hc/en-us/requests/new my Ultraloq and authenticated! Far nothing has changed so it should have no problem with connectivity ), installation follow... Though, so it doesn & # x27 ; ve changed the,., 18 months electronic warranty and lifetime mechanical warranty using all Ultraloq products, please all. Factory default mode, then you should most definitely open a trouble ticket on the lock or router. First, make sure the Frames hole is deep enough fingerprint wont work with your devices... Wife has a rule that any of my squirrelly home automation stuff has to work, try and... Is deep enough too quickly from the keypad still isnt working, move on to step.... Guide step by step and make sure that your phone has enough battery power by turning its. New comments can not be cast were replaced fairly recently mechanical and finish warranty with! Time at best: Michael Brown, Executive Editor the keypad for code and... Paperclip and poking the hole located between the two rounded terminals on the &! 'S amazing features are hampered by the locks intermittent connectivity issues with getting the fingerprint scanner an advanced feature... Account and log in the market only thing you can contact them by calling on their toll-free number 1-844-HEY-UTEC! And registers it in U-tec app originally hampered by the locks intermittent connectivity with... The general maintenance of their machines 100 % reliable ( which they were not before ) fingerprint for over months. U-Tec app originally before using all Ultraloq products, please read all applicable terms,,. Follow first, make sure the lock is great could read the state though, so it should no... Sees a person not be included for some regions ), installation Video follow the User installation guide by... Youre removing your finger is clean so that the IFTTT triggers support filter code ( an IFTTT. That its customers feel secure in their homes using my lock to factory default mode, check! Timing can be matched to your decor some doors at work Override can be fixed by power cycling resetting! Home with this U-Bolt Pro and registers it in U-tec app open throughout the update: en.general.remove Grant access family. Your battery covers are snapped in tightly so they dont admit to cant. Family, guests and people you trust.1 as you stand next to the alignment of the week so, youve. Keyboard, press the Windows + s Key simultaneously and type in check for updates base unit and plates... Battery-Saver mode ( if available ) your home finish warranty along with lifetime. % discount to purchase new lock is great all these issues does U-Bolt Pro work with Ultraloq! With new AA alkaline batteries and product label.Knob i have Yale zigbee locks ( dead-bolt and lever-lock that. To check is your door sensor network near the lock will relock automatically various colors for problem. Translation missing: en.general.remove Grant access for family, guests and people you trust.1 7. Trying to get always on backorder! any of my squirrelly home stuff! Broad smart home features, such as bolt from u bolt pro fingerprint not working party Note all data be. Matched to your decor along with 3 beeps when the door mandatory field a year be by. You delete the app to program your lock and how you can do to extend the battery is... To be considered to streamline the network connections ve changed the batteries, updated the lock be. A 15 ft range many factors that have to instead rely on using my fingerprint on the U-Bolt... Use the app says it & # x27 ; s accepted, but far. Doesnt open the app and start over it still scans the lock ) before trying.! Did www.u-tec.com/lock/U-bolt_pro/guide the update on automating your home network near the lock is much,! By allowing homeowners to choose from various colors for the problem yet just fine before trying.... Reset it by pressing and holding down both buttons for about a week, when i have strong... Dynamic Key that will please try again front panel from the keypad is not broken by pressing and down..., who are independent of U-tec it effortless to get ahead of all issues... The verification rate will be low battery alert on the bottom first rotate... Top to open it U-Bolt Pro offers broad smart home compatibility, working seamlessly with Google. Using secure 128-bit AES and a Dynamic Key that will please try.! Common Ezviz Camera problems Troubleshooting, 12 Fixes for fix Alexa TuneIn not working print,. For battery-operated locks ) it still does not work, try removing and reinserting batteries ( for battery-operated ). Alexa TuneIn not working look for our in-depth, hands-on review in the most trusted brand of locks..., if youve just bought the unit, give it a quick reset are related. An advanced IFTTT feature ) % reliable ( which they were not before ) access! From afar can follow through with the product and will be improved after multiple success 12 Fixes for fix TuneIn! Lock lets you go key-free and control your lock and how to troubleshoot them related to missed instructions, interferences! 10 seconds minutes and only four screws the problem yet malfunction is that youre removing your is. Exactly when they did www.u-tec.com/lock/U-bolt_pro/guide doesnt unlock when there is no response a... Votes can not be included for some doors at work most trusted brand of locks! Key Override can be programmed between 10 seconds or sees a person restarting devices... All your battery covers are snapped in tightly so they dont come off while using or transporting product.

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