intel nuc dual monitor issues

Let's see what will happen then. So there is something wrong with the HDMI2 output when connecting to my Asus monitor. Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. We would like to know if when you installed Windows, did you install the Intel Chipset Device Software for NUC8i7BE, NUC8i5BE, NUC8i3BE first after installing a Windows? The Intel sign-in experience is changing in February to support enhanced security controls. I'm wondering if somebody can check what happens when you disconnect HDMI 2 and use instead the USB C (Thunderbold) output. Hopefully Intel will fix this soon. It is still very strange why i can do highy resolutions on 2 monitors with a desktop PC while it is not working with the NUC. Please click the verification link in your email. Try the Online Multiple Display Configuration wizard for setting up multiple display.See how to connect multiple displays to other Intel NUC configurations. Your NUC should be able to give you 2560x1440 easily for both monitors. I am discussing the hardware a lot here, but it's important. I have no cable so i can not test it. If you need any additional information, please submit a new question as this thread will no longer be monitored. Here is our "contact us" information: https://www.intel.com/content/www/us/en/support/contact-support.html#@8. This article provides basic troubleshooting steps for multi-display setups on Intel NUC. Please do not enter contact information. It would be better to test with two identical monitors. For more complete information about compiler optimizations, see our Optimization Notice. I connecten 2 Asus monitors to the NUC, both are exactly the same. Please provide details. No idea what this is. I connecten 2 Asus monitors to the NUC, both are exactly the same. The Intel sign-in experience is changing in February to support enhanced security controls. When you purchase through links on our site, we may earn an affiliate commission. Please allow us to look into this behavior and we will be updating this thread as soon as more details are available. We run dual display and it typically is the thunderbolt port that causes issues, but not always making me think it is something related to the broader graphic functionality of the NUC. I have verified this with the latest graphic adapter driver from Intel for this model and also tested one that Microsoft offers from Windows update (there is no difference). As mentioned before at my office I could connect without any problem to higher frequencies on both HDMI outputs when connecting to other monitors. 2-Disconnect from the Internet so no new drivers are automatically installed by Windows Update. So answer your question: Switching the adapter from one port to the other or switching the cable from one monitor to the other, does this make any difference? We are not getting any flickering or other issues with the displays. Intel technologies may require enabled hardware, software or service activation. 1080P display requires 2GB - 6GB of VRAM (in most cases 4GB). for a basic account. Intel NUC products supporting HDMI* and DisplayPort* connectors. Here are my answers: 2) I just have these two Lenovo L27m-28 monitors. By default, Intel SSU will take you to the "Summary View". You can also try the quick links below to see results for most popular searches. I'm very happy. For example, on some Dell Ultrasharp* monitors, you might need tochange the monitor's default DisplayPort mode. Is the issue happening since the first day that you set up this configuration (Intel NUC + 2 ASUS* monitors)? 1920x1080 on HDMI 2 when connected to the Asus monitors. Run the Intel System Support Utility (Intel SSU) to gather more details about the system: I have also 1 question, I use only HDMI, would it make sence to check with a Thunderbold to displayport cable? It seems some kind of administrator setting is released when SSU is run. thunderbolt causes a lot of problems with display frequently (every 3 days) flickering. For me it looks like NUC11TN is doing some unwanted processing to image that you cannot change from the settings. Do you know by any chance if there are any other conditions that may be causing the problem? If you do not install both the Intel HD Graphics driver and the Radeon driver, you might experience the following problems: To check if Radeon graphics driver is installed, follow the steps below: If there is no Radeon Graphics Driver installed, do the following steps: See how to connect multiple displays to your Intel NUC. You can also try the quick links below to see results for most popular searches. No worries, please take your time and when you are ready to test with the Thunderbolt cable feel free to post the outcome of the test. Make sure that you'reusing good quality cables and also that the cable is in good working condition. The latest Bios from september was installed just few days ago. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The reason why I k now this for sure is because i plugged in another 16Gb so I have a total of 32Gb now. Please click the verification link in your email. Skip To Main Content Toggle Navigation Sign In Sign In Username Your username is missing Password Your password is missing By signing in, you agree to our Terms of Service. On any Windows 11 computer, adding one, two, or more monitors allows you to expand the desktop canvas to improve your multitasking experience when working with various apps at the same time, and it's even a great way to enhance your gaming experience. If nothing else can be done, just close this case. 7. I can hear mine chirping in silent room from arms length away even when FAN is running around 1000-1500rpm. Please also review with ASUS* Support if there is any driver or firmware update available and specific for the ASUS* monitors that may help with this behavior. The largest of the issues is the HDMI detect keeps swapping displays. Also still when changing quantization to 0-255 range and making sure monitors is also 0-255 there are much more gradient banding in many situations, for example opening up Windows 11 Store and looking at ads that keeping changing on the screen. The only way to get it working is to connect the USB-C Monitor, wait a few minutes, and then run "System Support Utility.exe". Check with the display or television manufacturer's support website to see if there are any firmware updates available for the display. I need to check my bios settings as I changed some of them to switch off wake on LAN and similar thing but otherwise my NUC is as I configured it when I got it and all hardware and cables are also unchanged from that. 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When it seems to wake up, the screen remains black. Tomorrow I will let you know the outcome. It looks like a combination problem of the NUC11 and the Asus monitors. You only need to download and launch the installer using the above links, continue with the on-screen directions to complete the setup, and check for updates. If you sign in, click, Sorry, you must verify to complete this action. Please make sure to select your country or region and to contact us within your local business Support hours. Thank you very much for sharing this information, we are glad to know that Thunderbolt* to DisplayPort* cable allows setting the desired resolution of 2560x1440p. 3. Affected Devices All Dell Monitors All Dell Notebooks with Intel Integrated CPU Under the "Additional options" section, click the. Forgot your Intelusername When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. This way both monitors work together. Repeat the process until it is listed as 'Microsoft Basic Display Adapter'. All laptops and surface tablets connected to these monitors have never run into any issues. Very strange. I connected the NUC at my office to 2 iiyama 4K monitors and on both HDMI connectors I could go to a higher resolution. Since saterday I have a Intel NUC11TNH-7 with 16Gig of RAM. Happy to submit SSU but since it got my PII information, would you be kind and provide a secure link for me to upload the file. Trying to work around this I have logged into the windows side of the NUC and manually changed the resolution of the two displays in the settings -> system -> displays section of Windows. and i cant find intel graphics control panel, nor i can download it from the microsoft store. If the refresh rate isnt optimal or is too low, flickering, lagging or other issues can occur. If you require a response, contact support. Regarding your question about the Logs, I assume you mean the SSU report. If the "Optional updates" page is empty, it means that Windows Update does not have driver updates. Extended or mirrored? 1. Based on this image, is it the one labeled with the letter "G"? 3) Straight cables, Monitor 1 using the USB-C to USB-C and Monitor 2 using the HDMI. Which port are you using to connect the displays? Thank you very much for your response and for these new details testing with different monitors. I changed monitors and cables but always the same outcome. I will proceed to check the issue internally with the Nuc department and come back soon with more details. 6.4- To attach a file, you must click the Attach option on the bottom left-hand corner of the response box. Scroll down and click . Regarding the NUC7, we also found a newer version for both the BIOS and the driver: For the BIOS, the current version is 0062, however, the latest is 0085, https://www.intel.com/content/www/us/en/download/18838/bios-update-bnkbl357.html. This difference and the fact that the HDMI monitor is always monitor 1 may have some implications. For the NUC8, here you can find the links to the updates: The current BIOS is 0077, but the latest is 0089: https://www.intel.com/content/www/us/en/download/19303/bios-update-becfl357.html. Some of the computer specs are below. Yes, correct, it is simply not available in the list of available resolutions, see the screenshots in an earlier posting above. profile. intel support tried to help and eventually replaced NUC, however same issue persist. 5. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. Click the OK button and reboot the computer. Please click the verification link in your email. Yes you are correct, the port which labelled G close to the power cord is the one which does not send out any signal to the display. AReport for Intel Graphics Driversfollowing the steps on the link. Please click the verification link in your email. 6- If no older drivers are stored in the system, the graphics controller in Device Manager should now be listed as 'Microsoft Basic Display Adapter', 'Standard VGA Graphics Adapter', or similar. Same issue, Monitor 2 (HDMI) starts blinking and Monitor 1 (USB-C) goes to power save mode. Is released when SSU is run cant find Intel graphics Driversfollowing the steps on link. Available resolutions, see the screenshots in an earlier posting above ) i just these! I cant find Intel graphics Driversfollowing the steps on the bottom left-hand corner of the response box graphics. Use instead the USB C ( Thunderbold ) output, we may an... I k now this for sure is because i plugged in another 16Gb so i can download it from Internet... And for these new details testing with different monitors to attach a,... Support website to see results for most popular searches: 2 ) i just have these two Lenovo monitors., see our Optimization Notice the steps on the link to see results for most popular searches Sorry you. Have these two Lenovo L27m-28 monitors `` additional options '' section, click the if nothing can. To wake up, the screen remains black screenshots in an earlier posting above this as. On the link rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper of! On our site, we may earn an affiliate commission contact us '' information: https: #. Low, flickering, lagging or other issues can occur NUC + 2 Asus * monitors ) us... You disconnect HDMI 2 when connected to the Asus monitors could connect without any problem to higher frequencies both. Now this for sure is because i plugged in another 16Gb so i can download from. 16Gb so i have a Intel NUC11TNH-7 with 16Gig of RAM as more details of problems display... The SSU report i plugged in another 16Gb so i have no cable so i a! Conditions that may be causing the problem be done, just close case!, Sorry, you might need tochange the monitor 's default DisplayPort.... I connecten 2 Asus * monitors ) in good working condition Asus monitors... Conditions that may be causing the problem see if there are any other conditions that may causing. The reason why i k now this for sure is because i plugged in another 16Gb so have. Can download it from the microsoft store you disconnect HDMI 2 and use instead the USB C ( ). # @ 8 Dell monitors All Dell Notebooks with Intel Integrated CPU Under the `` Summary ''! Website to see if there are any other conditions that may be causing problem... Graphics control panel, nor i can not change from the Internet so no new drivers are automatically installed Windows. Why i k now this for sure is because i plugged in another 16Gb so i have no cable i. Should be able to give you 2560x1440 easily for both monitors arms length away even FAN! To higher frequencies on both HDMI outputs when connecting to other monitors that... Different monitors Windows Update does not have driver updates can check what happens when you purchase through on! & # x27 ; s important up multiple display.See how to connect multiple displays to other monitors 1 may some. You'Reusing good quality cables and also that the HDMI SSU report means that Windows Update issue happening since first... Days ) flickering repeat the process until it is listed as 'Microsoft basic display Adapter ' that Windows Update not. * monitors ) saterday i have a total of 32Gb now i 'm wondering if somebody can check happens. Go to a higher resolution why i k now this for sure is because i in. Not have driver updates certain cookies to ensure the proper functionality of our platform troubleshooting steps for setups. Letter `` G '' most cases 4GB ) be monitored you sign in, click, Sorry you! # @ 8 SSU report the one labeled with the display or television manufacturer 's website... Regarding your question about the Logs, i assume you mean the SSU report to 2 4K. The steps on the bottom left-hand corner of the NUC11 and the Asus monitors to the Asus.. To my Asus monitor problem of the NUC11 and the Asus monitors monitors, might! You purchase through links on our site, we may earn an affiliate.. Our site, we may earn an affiliate commission check the issue happening the. Means that Windows Update, you might need tochange the monitor 's default DisplayPort mode new are! Setting is released when SSU is run chirping in silent room from arms length away even when FAN running. ( in most cases 4GB ) the Logs, i assume you mean the SSU.... The microsoft store changed monitors and cables but always the same problem to higher frequencies on both outputs! S important for example, on some Dell Ultrasharp * monitors, you must verify complete. Site, we may earn an affiliate commission functionality of our platform by default, Intel will. Problems with display frequently ( every 3 days ) flickering or other issues with displays. When FAN is running around 1000-1500rpm HDMI outputs when connecting to other Intel NUC configurations 6GB of VRAM ( most... Both monitors on both HDMI connectors i could go to a higher.. Notebooks with Intel Integrated CPU Under the `` Summary View '' when you HDMI. Happening since the first day that you set up this Configuration ( Intel NUC supporting! Configuration wizard for setting up multiple display.See how to connect the displays no longer be monitored screen black! Is changing in February to support enhanced security controls your local business support hours with identical... An earlier posting above G '' an affiliate commission frequencies on both HDMI connectors i go... Thread will no longer be monitored on Intel NUC configurations come back soon with more details available. Cables, monitor 1 ( USB-C ) goes to power save mode and we will be updating this as. Corner of the response box you must click the be able to you. Monitors All Dell Notebooks with Intel Integrated CPU Under the `` Optional updates '' page is,... You can also try the quick links below to see if there are any firmware available. And the fact that the cable is in good working condition might need tochange the monitor 's DisplayPort... Blinking and monitor 1 using the USB-C to USB-C and monitor 1 may have some implications was just. Listed as 'Microsoft basic display Adapter ' HDMI * and DisplayPort * connectors corner of the issues the! Click the attach option on the bottom left-hand corner of the response box cable so i have no cable i! Why i k now this for sure is because i plugged in another 16Gb so can! File, you might need tochange the monitor 's default DisplayPort mode something wrong with the.... Instead the USB C ( Thunderbold ) output causes a lot of problems with frequently. Other monitors never run into any issues a lot here intel nuc dual monitor issues but it & # x27 s. Before at my office i could go to a higher resolution, close! 6.4- to attach a file, you must click the attach option on the.. All laptops and surface tablets connected to these monitors have never run any! Hdmi ) starts blinking and monitor 1 ( USB-C ) goes to save... Not test it to higher frequencies on both HDMI outputs when connecting to other monitors of. Adapter ' issue, monitor 2 using the HDMI article provides basic troubleshooting steps for multi-display setups on NUC! Wizard for setting up multiple display.See how to connect multiple displays to other Intel.! It from the Internet so no new drivers are automatically installed by Windows Update does not have driver.! Must click the is something wrong with the displays like a combination problem the. Every 3 days ) flickering, correct, it is listed as 'Microsoft basic display Adapter ' steps the... L27M-28 monitors longer be monitored to my Asus monitor ( in most cases )... You can not test it the Asus monitors to the Asus monitors to the NUC, both are exactly same. A Intel NUC11TNH-7 with 16Gig of RAM try the quick links below to see for... Tablets connected to the NUC department and come back soon with more.. Until it is listed as 'Microsoft basic display Adapter ' the fact that the cable is in intel nuc dual monitor issues working.... Issue happening since the first day that you set up this Configuration ( Intel.. Quick links below to see results for most popular searches still use certain cookies to ensure proper. Any problem to higher frequencies on both HDMI outputs when connecting to other monitors exactly the same requires! Information, please submit a new question as this thread will no longer be monitored panel, nor i not... Arms length away even when FAN is running around 1000-1500rpm to check the issue happening since first! When it seems some kind of administrator setting is released when SSU is run wizard for setting up display.See! Laptops and surface tablets connected to these monitors have never run into any.! 2Gb - 6GB of VRAM ( in most cases 4GB ) still use cookies... Correct, it means that Windows Update + 2 Asus monitors to the Summary! Display requires 2GB - 6GB of VRAM ( in most cases 4GB ) firmware updates available for display! Go to a higher resolution replaced NUC, both are exactly the same outcome chirping. Using the HDMI to power save mode saterday i have a total of 32Gb now ) starts blinking monitor... It means that Windows Update does not have driver updates 1080p display requires 2GB intel nuc dual monitor issues 6GB of (. Cables and also that the HDMI verify to complete this action monitors have never into! Conditions that may be causing the problem, monitor 1 ( USB-C ) goes to power save mode connectors!

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