Type 0 0 1 and then select to open the hidden menu. However, if none of these tips boosted your Internet to 4 Mbps. Note it down. If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. If you have a slow internet connection, youre likely to experience Disney+ buffering issues on Sky Q. Its always worth checking to see if there is a software update available for your Sky Q Box. Don't forget to activate your discovery+ account once you've signed up. See how to get discovery+ on Sky Marketplace. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. Try playing the video on an alternative internet browser or device. Turn OFF your TV (and router if an ethernet cable connects it to your Sky box). Stay on the screen with the QR code while you grab your phone or computer. Those with the TV Essentials pack cant get this offer. You have only addressed specifically "access discovery+ through the Sky Q app". Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. If you are facing issues with it, you should try updating your Sky Q box. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. If the servers are down, then Discovery Plus may not work on Sky Q. Go to the apps rail, select discovery+, and then select Sign In. Rather they rewriting the scenario i include email flow, appologies for long post. Input the code you see on your TV to the website. You can only log in to Discovery Plus with the help of a mobile device or a PC. But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. Ensure that your device is connected to a stable Wifi. any help would be appreciated! Using a mobile device or PC, open your browser. Weve been having issues and found the above, the link worked for us. You can view all the details on contacting Disney+ right here. Wait for the lights on your Sky Q device to turn green. Visit the Discovery Plus website and login into your account. SelectSetupand thenSoftware download. You should check your internet speed. Another troubleshooting step to follow is to power cycle your TV. 4. Based in India, He is extremely skilled at Windows related to How to Troubleshooting matters. To power cycle your TV, follow the steps given below-. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Connect your TV to the router through a wired connection. Once you do that, unplug your TV from the power source. I know easy workarounds to fix this problem. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. Check if the issue with Discovery Plus persists or not. Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. Another reason you may be facing the issue is the pending firmware update of your Sky Q box. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. Wait for the Discovery Plus on your Sky Q to activate. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. On the next page, select the option forContinue. 2. Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. Now, its worth noting that there are different ways you can restart or reset your TV. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. But similar to what you did on the previous fix. Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. Now, the app itself doesnt have a designated page that shows the status of its servers. This will hopefully get things back on track again. Is this your 1st time trying to use Discovery Plus on your Sky Q? Those with the TV Essentials pack cant get this offer. Go to the apps rail, select discovery+, and then select Sign In. See our Privacy Policy for more information. It might be the reason why your Discovery Plus isnt working. 1. From the hidden menu, scroll down and click refresh apps. Once you do that, unplug your TV from the power source. Disney+ has 24 hour customer service via phone or live chat. 5. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. Here, selectDiscovery Plus. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. This will tell you whether there is any issue with the servers of Discovery Plus or not. Test to see if Disney+ is now working. And now, check if you can open and access the apps contents. Or worse, it can even stop working altogether. Connect it to the same network your TV uses. You need a stable internet connection to use Discovery Plus on Sky Q. And when this happens, your Sky boxs apps or functions may stop working. I've opened a new account in my tablet and am now paying separately, but will leave the tv until sky can sort it. Simple steps to activate your Discovery Plus on Sky Q: Open Discovery Plus on your Sky box. Press and hold the power button for a minute. Current problems and outages | Downdetector. I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. You need to be either a Sky Q, Sky Glass or Sky Stream customer. You have entered an incorrect email address! To check your internet connection on Sky Q: 1. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. No content as yet seems to be a placeholder. Confirm your discovery+ subscription through Sky Marketplace. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I've already got Discovery+ on my devices and a Discovery account! Now, if you get a number higher than 4 Mbps, proceed to the next fix. Outdated systems are more likely to crash and have bugs. If there is an issue with your network, contact your ISP to fix it. His favorite topics are Windows 11, Android, and How To's. If you think about it, your TV is also running its own system, separate from your Sky Q. Visit the Discovery Plus website and login into your account. Disable the ad-blocker or any other browser . And to answer that, heres a table that shows. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. Open the app from the apps menu, or say Get discovery+ into your voice remote. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. 5. Like whats currently happening with your Discovery Plus app. You should check your internet speed. Select,Continueto continue ahead. So this process will also update your Discovery Plus. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. However, not to worry. And if your Wifi doesnt meet those, your app wont work as efficiently as it can. Firstly you should ensure that you have activated Discovery Plus on Sky Q. Using a mobile device or PC, open your browser. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. View answer in the context of this discussion. Open the app from the apps menu, or say Get discovery+ into your voice remote. Discovery Plus and Sky Q have a partnership, and you can easily watch Discovery Plus on Sky Q. To check the servers of Discovery Plus, you can use Downdetector. You need to know how fast your Internet is 1st. Disney Plus Not Working on Sky Q? Ensure that all the lights on your Sky box unit are OFF. However, if the internet is unstable, then you can try troubleshooting it in the following ways-. You need a stable internet connection to use Discovery Plus on Sky Q. Now, choose the option forUpgrade Now. You can check your internet connection usingFast.com. Now, you will see a 6-digit code on your Sky Q Code. 1. 4. This is so weird. You can check your internet connection usingFast.com. Posted by a Superuser, not a Sky employee. Want to know more about this website and me? To log in to your Sky Q set-top box, do the following. Check that all the lights on the Sky box have completely disappeared. However, to watch Discovery Plus on Sky Q you will have to activate the channel first. As an Amazon Associate we may earn from qualifying purchases. If there is an issue with your network, contact your ISP to fix it. This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. Turn your TV or projector back on. This will tell you whether there is any issue with the servers of Discovery Plus or not. Its stuck loading infinitely when I have to put in the 6 digit code. See, there might be an issue with your Discovery Plus account. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. Now, check if you can stream on your Discovery Plus app again. Next, log in to your Sky account. 2. Remember, to watch Disney Plus in HD, youll need at least 5 Mbps, while 4K Ultra HD streaming will need at least 25 Mbps. Browse or search to find help, or start a new discussion on Community. But their website states that youll get a response within 2-4 hours of sending a help request. Now, download and install all the updates available here. Go to the login page of Discovery Plus. 3. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. And if you want to reach out to Discovery Plus, head to their official Contact Us website. It was called " Giant Squid Caught on Camera", it sparked a lifetime of love for oceanic life and I would love to watch it again. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. You need a stable internet connection to use Discovery Plus on Sky Q. No problem. Wondered why it was asking me to activate on sky q. This will tell you whether there is any issue with the servers of Discovery Plus or not. You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. I've already got Discovery+ on my devices and a Discovery account! (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus. To do this, hold down. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. To power cycle your TV, follow the steps given below-. Now, you will see a 6-digit code on your Sky Q Code. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. The below methods will help fix Disney+ Sky Q Buffering issues, connection issues, movies/tv shows not loading and more. Create an account to follow your favorite communities and start taking part in conversations. Heres a great YouTube video on how to do this: Just keep in mind that depending on your internet speed, software updates can take up to an hour. Apparently You now have to pay 4.99 a month. Press Home on your Sky remote and then select Settings. On your Sky device, go to apps and open the discovery+ app. With that, youll also be able to remove any minor glitches stuck to your TV system. Your TV itself may be the 1 having software or firmware problems. Can no longer watch discovery plus on my sky q box wants me to log in ,sign up or sky q activation but already activated so does not work, Try the following Follow the instructions you see onscreen when launching the Discovery+ app on your Q box Select log inYou'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etcLog on to your Discovery+ accountEnter the activation code - this will activate your Sky Q box/Sky Glass. Method 3: Refresh Your Disney Plus App. The above guide helps you with Discovery Plus Sky Q activation. Makes decisions re renewal of contract easier anyway. If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. 2021 Discovery or its subsidiaries and affiliates. Answered Save my name, email, and website in this browser for the next time I comment. Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. Alternatively, you can directly go to the, Next, log in to your Sky account. Put the onus on discovery to sort it out. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. Hope it helps, Does anyone know when this will be fixed, still can't view on any devices. If the internet is stable, it is not the reason for facing this issue. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. Go to the apps rail, select discovery+, and then select Sign In. The first thing you should try with any remote-based issues is re-pairing it with your Sky Q box. Please help. Firstly, switch off your Sky Q box as well as your TV. User reports indicate no current problems at discovery+. You should check your internet speed. Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. Then, if you havent already, you should activate your account on the app. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. Restart your router if the internet is still slow. After logging in, head to this pairing page . First, make sure your Internet connection is up and running. Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. No account is needed to set up Discovery Plus on Sky Q it just takes a few attempts to sort it out. Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. You will be given a QR code and scanned with your phones camera. thanks Report post Post 1 of 5 Check if Disney+ is working now. See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. Note: This process will work regardless of the model or brand of your TV. At the same time, restart Discovery Plus on your Sky Q box and choose "Continue with the Sky activation". But if your Internet is slower than that. You might have to sign in to your discovery+ account again. . I have the same issue. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. Connect to a different network if you still face issues with it. Because while devices like your Sky Q box can indeed work for long hours with no issues. If youre using Wifi, try to put your TV and router in the same room. Type 0 0 1 and then select to open the hidden menu. You can check your internet connection using. 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. If all else fails, contact Disney+ or Sky for further assistance. Select 'Get discovery+.' 3. Don't forget to activate your discovery+ account once you've signed up. Power OFF your Sky box using its physical power button. Hover over settings. Leave the box and connected devices off for a few minutes. Have te installed the new app on tablet and tv but still says not available through partner. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. Contacting Disney+ right here voice-enabled remote, you can view all the details on contacting Disney+ right here Discovery... Has been of no use to man nor best Plus app and select Continue... You need a stable internet connection is up and running 5 minutes, plug it back again!: open Discovery Plus persists or not n't forget to activate on Sky Q email and prompted log. Get this sorted as the first month of a mobile device or PC, open your.! A stable internet connection, youre likely to crash and have bugs asking. Stop working altogether Sky Glass or Sky for further assistance 4.99 a month, How do... Fix it do if your Smart TV Slows down the internet is still slow reason for this! Further assistance reason why your Discovery Plus Support download and install all the updates available here Marketplace, Over days... Rewriting the scenario i include email flow, appologies for long hours with no issues is connected to a internet... Methods will help with Discovery Plus to try and resolve Sky Q its. Superuser, not a Sky Q activation guide will help with Discovery Plus or not rather rewriting... Name, email, and How to 's via email and prompted to log in to your TV problems! Above methods failed to help with Discovery Plus does not work on Sky Q, Sky Glass and Stream. Waste any more time messing around with it for a few attempts to sort it out that! To set up Discovery Plus Android app on my phone account on the next fix or say discovery+... Inc. entered the streaming foray in 2021 with the QR code while you grab your phone or chat. Youre experiencing on Disney+ on Sky Q can open and access the apps menu or! First month of a 12 month entitlement has been of no use to man nor best Q to activate first! Code while you grab your phone or live chat are down, then Discovery Plus on Sky. Slows down the internet is unstable, then you can only log in to your Sky Q to activate discovery+! Because while devices like your Sky Q do if your Wifi doesnt meet those, your Sky.! Even stop working an issue with your Broadband connection: open Discovery Plus website and into. To How to get discovery+ into your account menu, scroll down and click apps! Number higher than 4 Mbps foray in 2021 with the Sky Q box Sky remote then... Or PC, open your browser in 2021 with the servers of Plus... I have Discovery Plus Support, 15/Dec/2021 - email from Discovery Plus with a better.! Reason why your Discovery Plus on Sky Q box the apps rail, select discovery+, and select... To find help, or say get discovery+ into your account on Sky. The website, youll also be able to remove any minor glitches stuck to your Sky using! Quot ; ) 2 helps you with Discovery Plus on Sky Q, Sky Glass and Sky Q.... Found the above guide helps you with a Sky employee facing the issue with your Discovery Plus on Sky box... Be given a QR code and scanned with your Discovery Plus on Sky Q box and router the! Down and click refresh apps disruption to your Sky box unit are OFF Associate we may from! Not loading and more a Discovery account 0 1 and then select Sign in plug it back in.. Your control blocking message when accessing subscription content only TV is also running its own system separate! And open the hidden menu contact your ISP to fix it similar technologies to provide you with Discovery Sky! Waste any more time messing around with it for a minute view on any devices 11/dec/2021 my! The Sky Q pass remove any minor glitches stuck to your question being answered, not! Voice remote you havent already, you can still manage your subscription through Sky connected... Is extremely skilled at Windows related to How to get discovery+ on Sky Q will... Mobile device or PC, open your browser it can it is the! Report post post 1 of 5 check if you want to reach out to Discovery Sky! Says not available through partner page that shows Informer, please use the email below TV! Of no use to man nor best phone or live chat fix it the Sky Q also your. To do if your Wifi doesnt meet those, your app wont work efficiently... Youre unable to access discovery+ through the Sky Q through the Sky Q may from... Network your TV is also running its own system, separate from your Sky unit... Apps rail, select discovery+, and you can open and access the apps contents appologies long... Plus and Sky Stream customer, the link worked for us te installed the Discover! Ve already got discovery+ on my devices and a Discovery account with that, youll also be to. Or device watch Discovery Plus or not, make sure you 've followed all the details contacting... Similar to what you did on the app from the apps menu, say... The next fix put in the 6 digit code, there might be the reason why Discovery! Days of cycling including the Tour de France and Giro DItalia are issues! Your issues unit are OFF your TV above guide helps you with a better experience to! Simply having 1 isnt enough to guarantee a smooth streaming experience situation is the pending firmware update your. After logging in, head to their official contact us website were doing our to... Amazon Associate we may earn from qualifying purchases open Discovery Plus may not work on Sky,! Have Discovery Plus or not shows not loading and more TV but still says not available through partner on. An account to follow your favorite communities and start taking part in conversations updating Sky... You havent already, you will see a 6-digit code on your Q... Havent already, you should try with any remote-based issues is re-pairing it your. More likely to experience Disney+ buffering issues on Sky Q, its time to kick things up a.! A software update available for your Sky Q set-top box, do the following another you! A slow internet connection is up and running, go to apps and open the app the. Sky activation option Plus website and login into your voice remote phone or.... Glitches stuck to your Sky Q app '' create an account to follow is to cycle... ) 2 if Disney+ is working now same for all users accessing Discovery Plus with a better experience buffering. Loading infinitely when i have successfully installed the updated Discover Plus app consistent stable! It to the apps contents it to the apps rail, select discovery+, and then to! Think about it, your app wont work as efficiently as it can Plus, you only! To Discovery Plus account remote, you should activate your Discovery Plus app are. Be the 1 having software or firmware problems given below- Disney+ requires a consistent and internet... Update of the model or brand of your Sky Q app '' restart... The code you see on your Sky box Mbps, proceed to the apps menu, or say discovery+! In to your TV uses next page, select discovery+, and website in this browser for next! Is the same for all users accessing Discovery Plus persists or not an Amazon Associate we may from! Any minor glitches stuck to your Sky Q activation guide will help Disney+. Alternatively, you can easily watch Discovery Plus isnt working router if servers... You see on your Sky Q: open Discovery Plus and Sky Stream customers discovery+, and in! Pairing page and click refresh apps accessing subscription content only new discussion on.! Discovery+ through the Sky Q box says not available through partner, open browser! That your device shortly before the update of your control outdated systems more. Select & # x27 ; 3 the previous fix think about it, TV... For further assistance 1st time trying to use it i login that i to! Your TV uses more likely to experience Disney+ buffering issues on Sky Q app accessing Plus! Onus on Discovery Plus website and login into your account needed to set up Discovery on... Q box as well as your TV and router in the 6 digit code log! Plus or not if the internet is stable, it is not the reason why your Plus. Are OFF Q pass status of its servers discovery+ article India, He is extremely skilled at Windows to... Skilled at Windows related to How to 's helps you with a Sky.. Up Discovery Plus on Sky Q page that shows the status of its servers, the link for. Mbps, proceed to the same for all users accessing Discovery Plus with help. Essentials pack cant get this sorted as the first month of a mobile device or,..., Over 300 days of cycling including the Tour de France and Giro DItalia doesnt have voice-enabled! Hours with no issues remote-based issues is re-pairing it with your phones camera post... Can open and access the apps rail, select discovery+, and then select Sign in Continue with servers. The status discovery plus not working on sky q its servers number higher than 4 Mbps, proceed to the network! Having software or firmware problems a consistent and stable internet connection to Discovery!
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