Paying by HIGH STREET BANK, BUILDING SOCIETY or POST OFFICE Please allow 5 working days for payments to reach your account. We monitor the activity on everyone's account each month, so we know when someone's account meets the FCA's definition of Persistent Debt. I was earning this working at Argos whilst at college. If your payment card is from one of those banks then you will either need to use a different payment card (issued by a different bank) OR make a payment another way for the time being until we can resolve the issues we're having. You can still manage your account via the My Argos Card App or via the automated payment number during this time. Up to 1% of orders experience technical problems (a lot of orders!) Via How do I update my contact details? 30), Divide this by the number of months that your Plan ran for (e.g. @Argos_Online your customer service is shocking, I cant get hold of anyone, my Washing should be out for delivery today but have had no confirmation over two weeks with out no washing machine payed on my Argos card ref 1033 350 its Hoover can someone HELP, @ArgosHelpers If you've received an error message after texting us you can try again by sending us a new text message. Is there any chance that Argos can sort my issue out or at least communicate? I've received a letter from you that says my account could be suspended. It also means that you won't be able to increase your balance any further through spending. @Argos_Online I have just posted on my facebook local residents group and warned 6 thousands potential customers about the issue which seems to be reocurring, hopefully more people wont get conned by Argos, @CooperativeBank mobile banking not working can't get through on phone number .tried tesco and argos says contact bank what's going on, @CooperativeBank Something wrong 1/1/23 co op banking card not working have tried tesco and argos please advise ASAP can't get through on the phone number 03457212212, @ArgosHelpers I'm having problems with my Argos gift card what do I do. @BruntonShaan Did you know that if you purchase an @Argos_Online item in store and theres a fault, Argos customer service claim they cant help with the return and expect you to repackage that item and go down to their store with it in a box. There's a few reasons why Direct Debits aren't being taken: How does the Direct Debit work? To make your Fixed Payment or Interest Free Plan monthly payment(s) you need to make sure you pay your full minimum payment for the month, which will cover those payments AND any minimum payment due on any Normal Credit you have. I'm the main Card holder, but can my additional Card holder manage my account? @Argos_Online your customer service is shocking, I cant get hold of anyone, my Washing should be out for delivery today but have had no confirmation over two weeks with out no washing machine payed on my Argos card ref 1033 350 its Hoover can someone HELP, @kimber_long Hello Kimberley, I am so sorry that this has happened. So basically I tried paying someone like sending money and it showed "unable to process payment" when I got money in my PayPal balance. The seller may have opted for bank or card payments rather than balance payments . If you're struggling to pay your bills, there are many organisations and charities who can provide you with useful information, unbiased advice and support when dealing with debt. .tg TD { Please try again later or visit an argos store if the item is needed urgently. They run security checks on the payment and then release it back to your account. @Argos_Online I've also tried on the laptop and same issue. @MamaKi_xo Can I keep using my Argos Card? @Katharinealice2 Representative 34.9% APR variable. You can see an estimated interest calculation for each plan on your monthly statement, which you may receive through the post or you can view on the App or MyArgosCard.co.uk. } This would mean you will pay no interest at all. Its a shame Argos are making me wait 45 days for a refund due to multiple errors on their part. I'm afraid you will need to contact Argos directly about this. SO NO SOFA AND NO CONTACT AND NO COMPENSATION NO APOLOGY NO MORALS AT ALL Anyone else had issues with @argos ? Payment methods Payment types Gift cards Voucher codes Argos Card Aftercare Product care Product support Product information Advice & inspiration Product reviews Other Argos sites Argoscareers.com Argos.ie Argos Spares Pet Insurance About us Argos for Business Press enquiries Nectar at Argos 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Whenever you ask for a new credit limit (either an increase or decrease) we look at a number of things before we can change it. Welcome to the Digital Spy forums. Also Asda/Argos neither have ustomer phone Service. Just bought an @HP laptop at ARGOS is there any exciting experience @Microsoft can't ruin? @BLUE_BLOOD_CFC If there is a website issue with regards to customer not being able to pay with their Argos gift card, the website team would be and are aware of it. @Argos_Online Appreciate you investigating my issue Bekki. What should I do to ensure I don't pay more interest than I need to? @ArgosHelpers everytime I try and check out on Argos it says url broken? Please rest assured that the payment won't be taken and we'll automatically cancel the pending amount within 24 hours. Use this website or download the My Argos Card App to make it easy to make payments from anywhere, 24/7. A long time on an expensive number and at the end we are told to contact @NintendoUK on another expensive customer service number. In order to move out of Persistent Debt, you should pay what you can afford to, as often as you can. We know your debts aren't going to disappear on their own, but we really can help. We've detailed some of them here, and you can talk to them about your financial concerns in complete confidence we'd encourage you to take advantage of the free help available. How will Brexit affect the services I receive for my Argos Card? Is there any chance that Argos can sort my issue out or at least communicate? @s10cmk Hi. If you've forgotten your Login ID but you know your Memorable Word, go HERE. @ArgosHelpers Can I use my Argos Card to purchase gift cards in store? You don't have to make the same payments every time, you can manually make payments when you are able to. For any other changes (name, amount, date) you'll need to call us. When can I use my new credit limit? Refunds (which take up to 7 days) only start when you contact them. Find out more about Deferred Interest here. Remember, if you make a payment using your online banking then the payment will be allocated according to our automatic allocation rules (we'll allocate the payment to minimise the amount of interest you might pay). Refunds (which take up to 7 days) only start when you contact them. @ArgosHelpers looks like your argos card app broken again unable to make card payments via it. I've received a letter from you asking me to choose from some options. My advice don't get it. I've forgotten my login details. One of the main reasons why could be if you had a Buy Now Pay Later plan that ended, then the balance of that plan has been added to your Normal Credit and the Buy Now Pay Later plan will no longer exist on your account. Ive tried ringing the number to make the payment on the phone but thats not working either. Promised would receive each time within 48 hours, nothing. Not Argos either. Also, we'll advise you where to find free and independent help. the duration of your original Plan). If you don't pay any fees and/or charges when they're due, interest will be applied on them at the Normal Credit Rate. Was told issue escalated and nothing. In some cases, it may take around a week for your card to be blocked while these changes take place. Once with BC, twice with Bombers, and once with Argos. You don't have to repay your Normal Credit balance all at once to keep your Argos Card account in good shape, you can choose to spread the cost instead. You must pay your minimum payment before the due date each month, which will be at least 25 days after your statement date. Just Bots that are stupid refusing to recognise issues????? Argos is a major retailer in the UK. @angusacampbell You can download the My Argos Card App here: https://myargoscard.page.link/YouTubePaymentVideo @ArgosHelpers Hi. Why grind people down? @CooperativeBank Something wrong 1/1/23 co op banking card not working have tried tesco and argos please advise ASAP can't get through on the phone number 03457212212, @aaron41214616 We will then use any additional amount you have paid to first pay off balances to which the highest rate of interest applies on (i) to (v) below, followed by the balances at the next highest interest rate and so on. Post: Argos Card Services, Units 1-12 Futura Park, Aspinall Way, Middlebrook, Horwich, Bolton BL6 6PG, Telephone: 0345 266 0701 (Open Mon -Saturday 9am-5pm). I've received a confirmation message to say that I've opted out of the interest rate increase. Once you've had a look and resolved the issue we'll turn paper statements off again. Up to 1% of orders experience technical problems (a lot of orders!) What do I need to set up a Direct Debit? Upcoming industrial action by Royal Mail may cause delays to postal communications. Instead of Live Chat with disinterested faceless beings. Only the main Card holder can register on myargoscard.co.uk - so if you've been given your Card by someone else then you won't be able to register on this website or the App. I thought I was paperless so why have I received a paper statement? Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. @KatieCharlieL @seeweed3 Remember, if you don't want your rate to change you can get in touch with us to close your account on your existing rate, but you won't be able to spend on your Argos Card again. Up to 1% of orders experience technical problems (a lot of orders!) Why am I being asked to repay all of my balance straight away when I have several plans? Anyone know if Argos have to give me a replacement straight away for my broken Xbox if I bought 3 months ago. If you require additional support managing your account you can request a letter of authority which we will send through the post for you to complete and return. Uninterested overseas personnel, all chatting in the background. Please note, if you choose to spread the cost when your BNPL plan ends, Deferred Interest will be charged on your remaining balance, backdated to the date of purchase. If you wish to make any additional specific payments you can ask us to direct these in a specific way to meet your needs. These problems normally come with an error,. Not to mention the absolute stress and major responsibility of the job at 21 hence why I only lasted 12 months ? If you can, you should try to take action to move your account out of Persistent Debt. You can't register the Argos Credit Card (the black Visa credit card) on this website, only the Argos Card. Do not login with your old intuit account, click on the "login as Guest". Email: [email protected]. It's up to you what you choose, but it'll need to be something you remember and something unique (e.g. @rantsfromrhi Will I need my login details to make purchase or manage my account over the phone? Stopped using card ages ago and guess what you can't even access the app when you have a new phone. How can I get help with paying my Normal Credit balance? If you've moved house at some point but haven't told us about it yet, it could be that you need to enter your old postcode. Better off with Tesco. If you repay your Buy Now, Pay Later plan balance in full before the end date, you won't be charged any interest. I'm sorry you're having problems getting your VAT receipt. We encourage all our customers to pay more than the minimum payment, as this will help you repay your balance faster and pay less interest. If you're on an Android device, make sure you have a suitable app for opening PDFs. Find out more about Persistent Debt here. @johnlewishelp take a leaf out of Argos customer service, replies under a hour! Just log in and go to Change Login ID in the menu. How might the proposed Royal Mail strike affect my Argos Card? If you're entering your Argos Card number, you don't need to type the first four digits (6335), just the 15 digits after that. What happens if I lock my account? I'm having problems with the Verified By Visa / MasterCard SecureCode screen. If you already have Adobe Reader or equivalent, make sure your PDF software is up-to-date. Can I repay more than my Direct Debit each month? Why has one of my plans disappeared? Please contact us if you are having repayment difficulties. Remember: If you continuously only make the minimum monthly contractual payment every month, it will take you longer and cost you more to clear your balance. So the issue is resolved. As long as your account is open, you haven't spent all of your credit limit and your account is not suspended, you can carry on using it. @Biffarinho @ArgosHelpers, technical problems meaning I can' reserve an Argos click and collect item at Sainsburys. We want to help. If you want to set one up or amend an existing Direct Debit log into this website or call us on 03456 400 700. I'm having issue trying to purchase online using it.. says issue with payment option but I know there's nothing wrong with my card. Your minimum payment is your "minimum monthly contractual payment", which is simply the amount that you must pay us each month as per the terms of your agreement with us. Lots of people are complaining online about PayPal not working with Argos. Users having issues with points not added, Argos, Ebay & Esso to name a few. Why is my payment not showing on my account? [email protected]. I thought I was paperless so why have I received a paper statement? @ArgosHelpers everytime I try and check out on Argos it says url broken? Why does the letter say I am? @charmayne1 @johnlewishelp take a leaf out of Argos customer service, replies under a hour! Given meesly 5 voucher as a sorry and still nothing. Can I change my Direct Debit from Minimum Payment to Full Statement Balance or a Fixed Amount in the future if I need to? You can change your Login ID later if you want to. You can find some information about how long it will take you to repay your balance, how much interest you might pay and how much you could save by paying more than the minimum each month by visiting cardcosts.org.uk. Suitable App for opening PDFs you wo n't be able to a Fixed amount in the background this would you. Amount, date ) you 'll need to POST OFFICE Please allow 5 working days for a refund due multiple! Have Adobe Reader or equivalent, make sure you have a suitable App for PDFs! 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